Holdings Information
The quality handbook for health care organizations : a manager's guide to tools and programs / Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood.
Bibliographic Record Display
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Title:The quality handbook for health care organizations : a manager's guide to tools and programs / Yosef D. Dlugacz, Andrea Restifo, Alice Greenwood.
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Author/Creator:Dlugacz, Yosef D., 1947-
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Other Contributors/Collections:Restifo, Andrea, 1965-
Greenwood, Alice.
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Published/Created:San Francisco : Jossey-Bass, ©2004.
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Holdings
Holdings Record Display
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Location:DAVID LAM LIBRARY stacksWhere is this?
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Call Number: W84.AA1 D626 2004
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Number of Items:1
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Status:Available
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Location:WOODWARD LIBRARY stacksWhere is this?
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Call Number: W84.AA1 D626 2004
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Number of Items:2
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Status:Available
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Location:DAVID LAM LIBRARY stacksWhere is this?
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Library of Congress Subjects:Health services administration.
Health facilities--Personnel management.
Medical care--Quality control.
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Medical Subjects: Quality Assurance, Health Care--organization & administration--United States.
Critical Pathways--United States.
Data Collection--methods--United States.
Data Interpretation, Statistical--United States.
Quality Indicators, Health Care--United States.
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Edition:1st ed.
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Description:xxvii, 256 p. : ill. ; 23 cm.
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Notes:Includes bibliographical references and index.
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ISBN:0787969214 (pbk. : alk. paper)
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Contents:The role of the manager
Managing quality
Information and prioritization
Managing quality data
Using quality tools and statistical methods for data analysis
Translating information into action
Working with guidelines
Communication and accountability
To err is indeed human
Working together.