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    Health literacy from A to Z : practical ways to communicate your health message / Helen Osborne.

    • Title:Health literacy from A to Z : practical ways to communicate your health message / Helen Osborne.
    •    
    • Author/Creator:Osborne, Helen, 1948-
    • Published/Created:Sudbury, Mass. : Jones and Bartlett, ©2005.
    • Holdings

       
    • Library of Congress Subjects:Health education.
      Communication in medicine.
    • Description:xx, 293 p. : ill. ; 23 cm.
    • Notes:Includes bibliographical references and index.
    • ISBN:0763745502 (pbk.)
    • Contents:Foreword / Samuel M. Putnam
      About health literacy
      Assessing literacy in healthcare
      Assessing readability
      Bulleted lists
      Choosing, adapting, and reviewing teaching materials
      Consumer health libraries
      Decision aids and shared decision-making
      Email
      Ethics of simplicity
      Feedback : interviews and focus groups
      Feng shui and other environmental considerations
      Forms and other "reading-to-do" documents
      Groups, classes, and educational programs
      Hearing : communicating with people who are deaf or hard of hearing
      Helping patients prepare for and participate in healthcare
      Helping patients remember and follow medical instructions
      Humor
      Internet information
      Interpreters : foreign and American Sign Language
      Knowledge : learning and teaching
      Language and culture : communicating with people from other languages and lands
      Literacy : communicating with people who do not read or read well
      Media : videotapes, audiotapes, CDs, and DVDs
      Medical-legal documents
      Metaphors and analogies
      Numbers
      Objects and models
      Older adults
      Pictographs
      Plain language
      Quality
      Risk communication
      Signs, maps, and other navigation tools
      Stories and narratives
      Talking and listening
      Telephone
      Touchscreen technology
      Translations
      Universal design in print and on the Web
      Vision : communication with people who are blind or have limited vision
      Visuals
      Website design
      Word choice
      X-tras
      You : empathy and humanity
      Zest and pizzazz
      Eight ways you can improve health communication.
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