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Bibliographic Record Display

• Title:Technology and offshore outsourcing strategies / edited by Peter Brudenall.
  
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• Other Contributors/Collections:Brudenall, Peter, 1968-
  
• Published/Created:Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2005.
  

• Holdings

  Holdings Record Display

  • Location:DAVID LAM LIBRARY stacksWhere is this?
    
  • Call Number: HD30.2 .T427 2005
    
  • Number of Items:1
    
  • Status:Available
    

   
• Library of Congress Subjects:Information technology--Management.
  Contracting out.
  Contracting out--Law and legislation.
  
• Description:xx, 280 p. : ill. ; 23 cm.
  
• Notes:Includes bibliographical references and index.
  
• ISBN:1403946191 (cloth)
  
• Contents:Foreword / Michael F. Corbett
  Introduction / Peter Brudenall
  Ch. 1. From fixed contracts to dynamic partnerships : successful outsourcing in a changing world / Darren Dalcher
  Ch. 2. Strategic offshoring : decision analysis, best practices, and emerging trends / Dan (B. D.) Bhide
  Ch. 3. politics of offshoring : trends, risks and strategies / Paul Morrison
  Ch. 4. Offshoring : hidden benefits and hidden costs / Paul Davies
  Ch. 5. Business process outsourcing : a manager's guide to understanding the market phenomenon / Ashok C. Devata, Rachna Kumar and Theophanis Stratopoulos
  Ch. 6. Offshore business process outsourcing : strategies to minimise failure / Jonathan Chevallier and Hilary Robertson
  Ch. 7. BPO as enterprise partnership : the BAE-Xchanging transformation strategy for HR procurement / Mary Lacity, Leslie Willcocks and David Feeny
  Ch. 8. Sustainable transformation : where IT outsourcing falls short and BPO must deliver / Mike Friend
  Ch. 9. How to manage the outsourcing relationship / Graham Beck
  Ch. 10. Designing successful outsourcing relationships - selected techniques from a lifecycle perspective / Sara Cullen
  Ch. 11. outsourcing contract : structure and tactics / Peter Brudenall
  Ch. 12. Systems development outsourcing : lessons from litigation / Mike Chiasson, Al Dexter and David Wotherspoon
  Ch. 13. future of offshore outsourcing as a strategic management tool / Mark Kobayashi-Hillary
  Ch. 14. Utility computing : a better model for outsourcing success? / Jeff Kaplan.