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Performance management in health care : improving patient outcomes : an integrated approach / edited by Jan Walburg [and others].
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Title:Performance management in health care : improving patient outcomes : an integrated approach / edited by Jan Walburg [and others].
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Other Contributors/Collections:Walburg, Jan, 1949-
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Published/Created:London [England] ; New York, NY : Routledge, 2006.
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Holdings
Holdings Record Display
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Location:WOODWARD LIBRARY stacksWhere is this?
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Call Number: W84.1 .P43 2006
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Number of Items:1
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Status:Available
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Location:WOODWARD LIBRARY stacksWhere is this?
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Library of Congress Subjects:Health services administration.
Health facilities--Personnel management.
Outcome assessment (Medical care)
Medical personnel--Rating of.
Performance--Management.
Organizational effectiveness.
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Description:xvi, 229 p. : ill. ; 24 cm.
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Notes:Includes bibliographical references and index.
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ISBN:0415323975 (hard cover)
0415323983 (soft cover)
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Contents:1. Introduction : the challenge of performance improvement in health care / Jan Walburg, Helen Bevan, John Wilderspin and Karin Lemmens
2. learning organisation in the health care sector / Jan Walburg
3. Principles of performance management / Jan Walburg
4. Setting the scene / John Wilderspin and Helen Bevan
5. Teamwork and performance / Phil Glanfield
6. Improving performance by improving processes and systems / Helen Bevan and Richard Lendon
7. outcome quadrant / Jan Walburg
8. Patient variables and risk adjustment for the assessment of health outcomes / Karin Lemmens
9. Standards and benchmarks / Jan Walburg
10. Feedback and presentation of outcomes / Astrid van Dijk
11. Performance improvement and disease management / Karin Lemmens, Robbert Huijsman and Jan Walburg
12. Public disclosure of outcome data / Wim Schellekens
13. Outcome measurement and scientific development of the field / Jan Walburg
14. Outcome management and performance improvement : reflections and future directions / John Wilderspin and Helen Bevan.