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    Managing for success in health care / Tim Porter-O'Grady, Kathy Malloch.

    • Title:Managing for success in health care / Tim Porter-O'Grady, Kathy Malloch.
    •    
    • Other Contributors/Collections:Porter-O'Grady, Timothy.
      Malloch, Kathy.
    • Published/Created:St. Louis, MO : Mosby Elsevier, ©2007.
    • Holdings

       
    • Library of Congress Subjects:Health services administration.
      Leadership.
      Organizational change.
    • Description:xiv, 635 p. : col. ill. ; 25 cm.
    • Notes:Includes bibliographical references and index.
    • ISBN:9780323034272
      0323034276
    • Contents:Unit 1. Team development and leadership
      1. Effective teams
      2. Conflict management
      3. Team performance : evaluating results
      4. Transformation and transitions
      5. Transforming teams for decisions
      Unit 2. Building decision-making skills
      1. Making effective decisions
      2. Leading the adult-to-adult workplace : who am I leading?
      3. Creating a context for empowerment : structuring for shared decision making
      4. Engaging decision makers : empowering others to lead
      5. person of the leader : how do I lead?
      Unit 3. Accountability
      1. Performance accountability : competence for the work
      2. Role accountability : the ownership of work
      3. Accountability and excellence
      4. Accountability and evidence
      Unit 4. Structuring for excellence : building a context for retention
      1. Structuring for excellence : what is structure?
      2. Supporting the structure
      3. Staff leadership
      4. Advancing the practice of nursing
      5. Sustaining excellence
      Unit 5. Searching for excellence : recruiting the best
      1. Assessing the workplace
      2. Market realities of recruiting
      3. Selling your organization
      4. Interviewing for excellence
      5. Socializing new employees
      Unit 6. Building the future of excellence : mentoring, learning, and living leadership
      1. Synthesis : the new role of the leader
      2. Modeling and mentoring leadership
      3. Managing risk and vulnerability
      4. Practice in a world of uncertain expectations
      5. Building relationships in the new age of work.
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