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Masterpieces in health care leadership : cases and analysis for best practice / editors Vince Pelote and Lynne Route ; contributing editor Mary Malone.
Bibliographic Record Display
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Title:Masterpieces in health care leadership : cases and analysis for best practice / editors Vince Pelote and Lynne Route ; contributing editor Mary Malone.
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Other Contributors/Collections:Pelote, Vincent P.
Route, Lynne.
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Published/Created:Sudbury, Mass. : Jones and Bartlett Publishers, ©2007.
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Holdings
Holdings Record Display
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Location:WOODWARD LIBRARY stacksWhere is this?
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Call Number: W84.1 .M423 2007
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Number of Items:1
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Status:Available
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Location:WOODWARD LIBRARY stacksWhere is this?
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Library of Congress Subjects:Health services administration.
Health services administration--Case studies.
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Medical Subjects: Health Services Administration.
Leadership.
Personnel Management--methods.
Staff Development--methods.
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Genre/Form:Case studies.
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Description:xxii, 298 pages : illustrations ; 23 cm
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Summary:"Masterpieces in Healthcare Leadership describes in vivid detail how leaders from nine successful healthcare organizations engage their staff to achieve extraordinary results. Insightful and revealing, the editors use stories to provide a real-world framework for building and sustaining high quality of care. The voices and the passion from the stories will captivate the reader and reveal key behaviors that set these leaders apart. The result is an environment in which leaders nurture and reward their staff and provide support structures that lead to high patient satisfaction and continuous quality improvement." "Features: Includes a practical ten-step process for leaders to implement. Provides a researched-based approach to assessing successful leadership profiles. Describes for senior leaders the differentiating behaviors that enable success. Contains practical implementation strategies geared toward middle managers. Defines the prerequisites for deploying healthcare leadership across a variety of settings. The health systems profiled include The Brigham and Women's Hospital, (a Member of Partners HealthCare System), The Cathedral Foundation, Clinton Hospital (a Member of UMass Memorial Health Care), Fairview Hospital (a Cleveland Clinic Hospital), Geisinger Health System, Greenwich Hospital, (a Member of the Yale New Haven Health System), Mountain States Health Alliance, Robert Wood Johnson University Hospital Hamilton, Sharp HealthCare. Book jacket."--BOOK JACKET.
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Notes:Includes bibliographical references (pages 285-288) and index.
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ISBN:9780763738808
0763738808
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Contents:Background
Research methods
Data analysis
How to read these stories
The pilot
The listening business
A culture of coaching and developing others
The power of storytelling
Lead or get out of the way
Establishing trust through consistency
Connecting to a vision
Meritocracy
Thinking strategically.