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Bibliographic Record Display

• Title:Going lean : busting barriers to patient flow / Amy C. Smith, Robert Barry, Clifford E. Brubaker.
  
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• Author/Creator:Smith, Amy C., 1964-
  
• Other Contributors/Collections:Barry, Robert, 1938 December 29-
  Brubaker, Cliff.
  
• Published/Created:Chicago : Health Administration Press, ©2008.
  

• Holdings

  Holdings Record Display

  • Location:WOODWARD LIBRARY stacksWhere is this?
    
  • Call Number: WX153 .S616 2008
    
  • Number of Items:1
    
  • Status:Available
    

   
• Library of Congress Subjects:Health facilities--Administration.
  Hospital care--Quality control.
  Total quality management.
  Patient satisfaction.
  Hospital utilization.
  
• Medical Subjects: Health Facilities--organization & administration.
  Hospital Administration--methods.
  Hospital-Patient Relations.
  Hospitalization.
  Quality Control.
  Total Quality Management.
  
• Description:xiv, 191 p. : ill. ; 23 cm.
  
• Series:Management series (Ann Arbor, Mich.)
  
• Notes:Includes bibliographical references.
  
• ISBN:9781567932812 (alk. paper)
  
• Contents:Pt. I. Getting Started
  1. Introduction
  2. Lean Method
  3. Capacity, Backlogs, and Scheduling
  Pt. II. Basic Applications of the Lean Method
  4. Simple Patient-Flow Examples
  5. Call Center: A Success Story
  6. Outpatient Laboratory: A Success Story
  7. Back Pain Clinic: A Success Story
  8. Women's Center: A Success Story
  Pt. III. Complex Applications of the Lean Method
  9. Lean General Hospital
  10. Emergency Department
  Patient Diversion: A Success Story
  Door-to-Balloon: A Success Story
  11. Laboratories
  Pathology Lab with Small Batches: A Success Story
  12. Admissions
  13. Surgery
  Orange Form: A Success Story
  14. Inpatient Care
  15. External Benchmarking: A Success Story
  16. Infection Reduction: A Success Story
  17. Discharge
  18. Cash Cycle
  Dual Process Improvement: A Success Story
  19. Long-Term-Care Facilities
  App. Hospital-Acquired Infections Reporting: A Beginning.