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Lean hospitals : improving quality, patient safety, and employee satisfaction / Mark Graban ; foreword by J. Michael Rona.
Bibliographic Record Display
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Title:Lean hospitals : improving quality, patient safety, and employee satisfaction / Mark Graban ; foreword by J. Michael Rona.
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Author/Creator:Graban, Mark.
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Published/Created:Boca Raton : CRC Press, ©2009.
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Holdings
Holdings Record Display
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Location:WOODWARD LIBRARY stacksWhere is this?
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Call Number: WX157 .G64 2009
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Number of Items:1
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Status:Available
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Location:WOODWARD LIBRARY stacksWhere is this?
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Library of Congress Subjects:Hospitals--United States--Administration.
Hospital care--United States--Quality control.
Hospital care--United States--Cost effectiveness.
Patients--United States--Safety measures.
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Medical Subjects: Hospital Administration--economics.
Hospital Administration--methods.
Efficiency, Organizational.
Total Quality Management--methods.
Total Quality Management--organization & administration.
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Description:xxiii, 252 p. : ill. ; 26 cm.
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Notes:"A Productivity Press book."
Includes bibliographical references and index.
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ISBN:9781420083804 (paper)
1420083805 (paper)
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Contents:1. case for Lean hospitals
2. Overview of Lean for hospitals
3. Value and waste
4. Observing the process and value streams
5. Standardized work as a foundation of Lean
6. Lean methods : visual management, 5S, and Kanban
7. Proactive root cause problem solving
8. Preventing errors
9. Improving flow
10. Engaging and leading employees
11. Getting started with Lean
13. vision for a Lean hospital.