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• Title:Toyota culture : the heart and soul of the Toyota way / Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations.
  
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• Author/Creator:Liker, Jeffrey K.
  
• Other Contributors/Collections:Hoseus, Michael.
  Center for Quality People and Organizations.
  
• Published/Created:New York : McGraw-Hill, ©2008.
  

• Holdings

  Holdings Record Display

  • Location:DAVID LAM LIBRARY stacksWhere is this?
    
  • Call Number: HD58.7 .L544 2008
    
  • Number of Items:1
    
  • Status:Available
    

  • Location:OKANAGAN LIBRARY stacksWhere is this?
    
  • Call Number: HD58.7 .L544 2008
    
  • Number of Items:1
    
  • Status:Available
    

   
• Library of Congress Subjects:Toyota Jidōsha Kabushiki Kaisha.
  Corporate culture--Case studies.
  Organizational effectiveness--Case studies.
  Management--Case studies.
  Automobile industry and trade--Case studies.
  Automobiles, Foreign--Case studies.
  
• Description:xxx, 562 p. : ill ; 24 cm.
  
• Notes:Includes bibliographical references (pages 549-552) and index.
  
• ISBN:9780071492171
  0071492178
  
• Contents:Pt. 1. What is Toyota Culture?
  Ch. 1. DNA of Toyota Lies in Its Culture
  Ch. 2. Human Systems Model
  Ch. 3. Toyota Way + Local Environment + People = Success
  Pt. 2. Quality People Value Stream
  Ch. 4. Attract Competent and Trainable People
  Ch. 5. Developing Competent and Able People
  Ch. 6. Engaging Competent and Willing People in Continuous Improvement
  Ch. 7. Inspiring People to Be Committed to the Company, Family, and Community
  Pt. 3. People Supporting Processes
  Ch. 8. Work Groups and Team Problem Solving
  Ch. 9. Clean and Safe Workplace
  Ch. 10. Two-Way Communication and Visual Management
  Ch. 11. Servant Leadership
  Pt. 4. Organizational Supporting Processes
  Ch. 12. Communities and Tools for Stable Employment
  Ch. 13. Fair and Consistent HR Policies and Practices
  Ch. 14. Slow Promotion and Rewards for Teamwork
  Ch. 15. Hoshin Kanri and Floor Management Development System
  Pt. 5. Learning from Toyota About Growing a Lean Culture
  Ch. 16. Levelling Up Toyota Culture at Toyota Motor Sales
  Ch. 17. Lexus and Scion Stories
  Ch. 18. Developing Your Culture of Quality People for Long-Term Mutual Prosperity.