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• Title:The world's business cultures, and how to unlock them / Barry Tomalin and Mike Nicks.
  
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• Author/Creator:Tomalin, Barry.
  
• Other Contributors/Collections:Nicks, Mike.
  
• Published/Created:London : Thorogood, ©2010.
  

• Holdings

  Holdings Record Display

  • Location:KOERNER LIBRARY stacks (Floor 1)Where is this?
    
  • Call Number: HD62.4 .T66 2010
    
  • Number of Items:1
    
  • Status:Available
    

  • Location:OKANAGAN LIBRARY stacksWhere is this?
    
  • Call Number: HD62.4 .T66 2010
    
  • Number of Items:1
    
  • Status:Available
    

   
• Library of Congress Subjects:International business enterprises.
  Intercultural communication.
  Corporate culture.
  
• Edition:2nd ed.
  
• Description:x, 340 p. : ill ; 24 cm.
  
• Notes:Includes bibliographical references.
  
• ISBN:9781854186850 (pbk.)
  185418685X (pbk.)
  
• Contents:One. Risky business
  Conclusion
  Two. How to unlock any culture in the world
  curse of anecdotes
  TRUST model
  three ingredients of culture
  importance of cultural knowledge
  Understanding values and attitudes
  Understanding behaviour
  need for a cultural business model
  Five C's of culture
  Stereotypes and generalizations
  Other factors: Race, religion, sexual orientation and disability
  Conclusion
  Key learning points
  Three. How people think
  How to understand values and attitudes
  How do I find out what's what?
  Conclusion
  Key learning points
  Four. Cultural behaviour
  Why me?
  Scheduled, flexible and listening cultures
  Conclusion
  Key learning points
  Five. How to increase your cultural sensitivity
  It's all about perception
  Personal Cultural Profile
  Comparing cultures
  Interpreting your Personal Cultural Profile
  80/20 rule
  Is it personal, professional or cultural?
  RADAR
  Personal qualities
  six personal characteristics of cross-cultural sensitivity
  Conclusion
  Key learning points
  Six. Communication
  English language
  Taking culture into account
  Feel the people
  Presentations
  Writing emails
  Conclusion
  Key learning points
  Tips for working with interpreters and translators
  Seven. Leadership and decision-making
  1. Top-down or egalitarian?
  2. Company organigrams: are they reliable?
  3. Taking ownership and delegation
  4. Hierarchy
  5. Consensus or individually driven decision-making
  6. Speeding up decision-making
  7. Breaking the chain of command
  8. Maintaining status
  Conclusion
  Key learning points
  Eight. Teams, motivation and feedback
  Two types of team
  Team selection
  Team leadership
  process of team-working
  What, how and why cultures?
  Team motivation
  Feedback
  Virtual distributed teams
  Conclusion
  Key learning points
  Nine. Meetings and negotiations
  Where are meetings held?
  Who attends?
  How are meetings arranged?
  Expectations of meetings
  agenda or not?
  Meetings etiquette
  Results and outcomes
  Negotiating
  Conclusion
  Key learning points
  Tips for international videoconferencing
  Tips for international teleconferencing
  Ten. Gift-giving and hospitality
  Gift-giving
  Hospitality
  Conclusion
  Key learning points
  Eleven. Sixteen key markets
  Doing business in Australia
  Doing business in Brazil
  Doing business in China
  Doing business in France
  Doing business in Germany
  Doing business in the Gulf
  Doing business in India
  Doing business in Indonesia
  Doing business in Italy
  Doing business in Japan
  Doing business in South Korea
  Doing Business in Mexico
  Doing business in Russia
  Doing business in Spain
  Doing business in the United Kingdom
  Doing business in the USA
  Twelve. Fact files
  Facts about Australia
  Facts about Brazil
  Facts about China
  Facts about France
  Facts about Germany
  Facts about the Gulf
  Facts about India
  Facts about Indonesia
  Facts about Italy
  Facts about Japan
  Facts about South Korea
  Facts about Mexico
  Facts about Russia
  Facts about Spain
  Facts about the United Kingdom
  Facts about the USA.