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    High stakes : the critical role of stakeholders in health care / David A. Shore ; with Eric D. Kupferberg.

    • Title:High stakes : the critical role of stakeholders in health care / David A. Shore ; with Eric D. Kupferberg.
    •    
    • Author/Creator:Shore, David A., author.
    • Other Contributors/Collections:Kupferberg, Eric D., author.
    • Published/Created:New York, New York : Oxford University Press, [2011], ©2011.
    • Holdings

       
    • Library of Congress Subjects:Medical policy--United States.
      Medical care--United States.
    • Medical Subjects: Health Care Sector--organization & administration--United States.
      Economic Competition--United States.
      Health Services Needs and Demand--United States.
      Interpersonal Relations--United States.
      Negotiating--United States.
    • Description:xii, 144 pages : illustrations ; 25 cm.
    • Summary:This text offers health care leaders the necessary tools to both map their current stakeholder relationships and fashion concrete steps to produce greater stakeholder engagement, collaboration, and cooperative competition.
    • Notes:Includes bibliographical references and index.
    • ISBN:9780195326253 (cl : alk. paper)
    • Contents:Machine generated contents note: 1. If We're So Good, Why Aren't We Better?
      1.1. Case for Cooperators
      1.2. Bickering Family
      1.3. Our Perspective on Stakeholder Theory
      1.4. Birth and Evolution of Stakeholder Theory
      1.5. How Have We Evolved Systems for Cooperation among Stakeholders?
      1.6. No-Look Pass
      2. Gordian Knot
      2.1. What We Get for the Dollars We Spend Here in the United States
      2.2. What Are the Major Cost-Inflators?
      2.3. Better, Newer, and More Promising Technology: Are All the Advances Advantages?
      2.4. How Increasing Health Care Costs Is a Cause of Conflict
      2.5. Gordian Knot and the Push-Pull Dynamics of Health Care Costs
      3. Our Great Expectations
      3.1. Viagra Effect: Societal Expectations about Good Health
      3.2. Flip Side to the Viagra Effect: Diminishing Health Care Access and Expectations
      3.3. Wellness as a Moving Target: Reading the Expectations of the Many Stakeholders
      3.4. Stakeholder Alignment and the Creation of Value
      4. Stakeholders in Health Care: A Field Guide to Identification and Evaluation
      4.1. Defining Stakeholders: Who Are They? Who Are You? Who Are We?
      4.2. Understanding the Limitations in Defining Stakeholder Groups
      4.3. Stakeholder Salience in the Health Care World
      4.4. Silos that Surround Us
      4.5. Managing for Stakeholders in Health Care
      5. Desperately Seeking Stakeholder Alignment: A Case Vignette
      5.1. Going to War versus Seeking Alignment
      5.2. Learning about Value through the Elimination of Waste
      5.3. War Veteran
      5.4. "Clout" versus "Market Presence"
      5.5. Revisiting Saliency Modeling
      6. New Framework for Studying Stakeholder Alignment
      6.1. On the Subject of Appropriateness
      6.2. Meeting
      6.3. "Stress Test" for Recognizing Potential Alignment
      6.4. Stakeholder Theory in the Context of Lean Enterprise Thinking
      7. Working toward Better Health and Greater Satisfaction
      7.1. Searching for Cost Savings
      7.2. Next Wave of Health Care Purchaser Cost Management
      7.3. Case Vignette: Cisco's Value Proposition
      -Evaluating the Regional, National, and Global Implications
      7.4. How Can We Identify the Value Creation Process in Health Care?
      8. Fry or Jump: Health Care Stakeholders and the Triggers for Change
      8.1. Standing on a Burning Platform
      8.2. Putting Stakeholder Theory into Perspective
      8.3. Enablers: Finding Those that Can Facilitate Alignment
      8.4. Current Forces of Change: Better Tools and Better Utilization of These Tools
      8.5. Commons and Health Care in a Contemporary Context.
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