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• Title:Improving the student experience : a practical guide for universities and colleges / edited by Michelle Morgan.
  
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• Other Contributors/Collections:Morgan, Michelle.
  Ebooks Corporation.
  
• Published/Created:Abingdon, Oxon ; New York, NY : Routledge, 2012.
  

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  • Location:ONLINEWhere is this?
    
  • Call Number: LB2343
    
  • Number of Items:
    0
  • Status:No information available 

   
• Library of Congress Subjects:College students--Services for.
  Counseling in higher education.
  College student orientation.
  School improvement programs.
  
• Subject(s):Electronic books.
  
• Edition:1st ed.
  
• Description:1 online resource ; cm.
  
• Summary:"The landscape of higher education has dramatically altered in the past 30 years as more students are attending universities and colleges than ever before. In such a competitive market, the quality of the student experience is pivotal to an institution's ability to attract students. However, the increasing costs of delivering HE teamed with a reduction in government funding means that creating a high standard of student experience has never been more challenging. The Student Experience 'Practitioner Model' discussed in this book recognises the need of staff at all levels who are developing and implementing initiatives to improve and enhance the student experience. It provides an organised and detailed structure that can be orchestrated in a cost effective and highly adaptable manner. It guides Practitioners in the identification of what they must deliver, who it is delivered to and when they need to deliver by working through the six key stages of the new student lifecycle: - First Contact and Admissions; - Pre-arrival; - Arrival and Orientation; - Induction to Study; - Reorientation and Reinduction (Returners Induction) - Outduction (preparation for life after undergraduate study). -- Provided by publisher.
  
• Notes:Includes bibliographical references and index.
  Description based on print version record.
  
• ISBN:9780203817513 (electronic bk.)
  0203817516 (electronic bk.)
  9781136729690 (electronic bk.)
  1136729690 (electronic bk.)
  9780415598781
  0415598788
  9780415598798
  0415598796
  
• Contents:Machine generated contents note: pt. 1 Setting the scene
  1. context of learning in higher education / Michelle Morgan
  2. Student Experience Practitioner Model / Michelle Morgan
  pt. 2 stages in the Student Experience Practitioner Model
  3. First contact and admissions / Diane Nutt
  Case Study 1 Developing a university and colleges admissions service
  Case Study 2 Improving partner institutions (PIs) recruitment and admissions process
  Case Study 3 Supporting mature students from first contact and admissions through arrival, orientation and beyond
  Case Study 4 Processing international students' applications and visas: points-based immigration system (PBS)
  4. Pre-arrival: bizareness, collisions and adjustments / Christine Keenan
  Case Study 5 Sussex direct online registration (SDOR): improving the registration (enrolment) process utilising the web
  Case Study 6 Stepping Stones 2HE: active transition into university
  Case Study 7 Develop Me!, Support Me, Engage and Retain Me: using online materials to support and enhance student transition
  Case Study 8 Pre-arrival, arrival and orientation website
  - managing student and family aspirations and expectations: a Faculty of Engineering initiative
  5. Arrival and orientation / Kerri-Lee Krause
  Case Study 9 eight-strand approach to orientation for Level 1 and direct-entry students
  Case Study 10 Residential advisors: supporting students in university accommodation starting with welcome and orientation
  Case Study 11 international welcome programme
  Case Study 12 Planning parent orientation programmes using Maslow's hierarchy of needs
  6. Induction / Kevin C. Clarke
  Case Study 13 Mapping transitions: a four-year blueprint for student success
  Case Study 14 WISE living and learning community: a first-year residential experience for women in science and engineering
  Case Study 15 Integrating skills into the curriculum: a case study in business
  Case Study 16 Leading on from orientation: a personal and professional development module
  7. Reorientation and reinduction to study / Michelle Morgan
  Case Study 17 Reorientation and reinduction for returning students in the Faculty of Engineering
  Case Study 18 Tick Off to Take Off: the study abroad pre-departure guide (TOTTO) at Keele University
  Case Study 19 Supporting study abroad students at Millersville and partner institutions (PIs)
  Case Study 20 Sustaining global perspective: a peer advisor programme for students who have studied abroad
  8. Outduction: preparing to leave, graduation and beyond / April L. Perry
  Case Study 21 new course: sophomore solutions
  - major to career
  Case Study 22 Outduction: improving the final-year experience
  Case Study 23 What next? A guide for engineering students preparing to leave university
  Case Study 24 Improving the graduation experience
  pt. 3 Core activities in the student Experience Practitioner Model
  9. Academic student support and development / Marcla Ody
  Case Study 25 student voice in learning and teaching at Kingston University: the importance of an effective course representation scheme
  Case Study 26 PASS: supporting transitions, supplementing core curriculum, stimulating learning
  Case Study 27 Academic and welfare support delivered through the individual mentoring of students on Higher National Certificate (HNC) or Higher National Diploma (HND) engineering courses by non-academic mentors
  Case Study 28 Supporting students returning from a leave of absence at the University of Sheffield
  10. Supporting staff to be supporters / Glyn Jones
  Case Study 29 Supporting the supporters
  Case Study 30 Construction Academic Skills Centre (CASC): a drop-in centre to support students with their academic skills, run by trained student advisors in the Schools of Civil Engineering and Construction, and Surveying and Planning
  Case Study 31 Enhancing the first-year student experience by supporting staff through the first-year advisor (FγA) initiative at Griffith University
  Case Study 32 Faculty complaint and disciplinary coordinators
  11. Supporting learning and teaching: improving academic engagement / Liz Thomas
  Case Study 33 Academic peer support beyond the first year: a trio of examples
  Case Study 34 Opening The Toolbox: a newsletter to help faculty gain enhanced teaching skills
  Case Study 35 Using electronic voting systems to enhance the student leanring experience
  Case Study 36 Student attendance monitoring
  12. Student evaluation and feedback / Duncan Nulty
  Case Study 37 Mid-module (course) student evaluation and feedback in the Faculty of Engineering
  Case Study 38 Student opinion gathering using `Lifterviews'
  Case Study 39 MAP-Works: a tool for student self-evaluation and feedback
  Case Study 40 Using student feedback in an evidence-based approach to improving the quality of teaching and courses
  13. Future developments in higher education and the student experience / Glyn Jones.