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Becoming influential : a guide for nurses / Eleanor J. Sullivan.
Bibliographic Record Display
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Title:Becoming influential : a guide for nurses / Eleanor J. Sullivan.
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Author/Creator:Sullivan, Eleanor J., 1938-
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Published/Created:Upper Saddle River, N.J. : Pearson, ©2013.
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Holdings
Holdings Record Display
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Location:BMB LIBRARY (VGH) stacksWhere is this?
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Call Number: WY16.1 .S949b 2013
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Number of Items:1
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Status:Available
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Location:BMB LIBRARY (VGH) stacksWhere is this?
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Library of Congress Subjects: Nursing--Psychological aspects.
Influence (Psychology)
Nursing--Practice.
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Medical Subjects:Nursing.
Power, Psychological.
Career Mobility.
Communication.
Interpersonal Relations.
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Edition:2nd ed.
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Description:xxi, 211 p. ; 23 cm
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Summary:This intensely practical text helps nurses build the skills they need to gain and use influence throughout their entire careers. This second edition is updated throughout with new information on nursing, health care, and technology--including social media. Readable, timely, and upbeat, this book teaches through real-life examples, offering proven advice for using influence to solve many contemporary workplace problems. Each chapter contains sections on What You Know Now, Tools for implementing that chapter's topic, Learning Activities, References, Web and Print Resources, and Case Studies. Self-assessments help readers evaluate their current organizational power, communication and goal-setting skills, negotiating and interviewing expertise, and even their abilities to manage confrontation. The book contains specific steps for career planning, resume building, career progress tracking, speech preparation, and more. Flexible learning activities include role plays, debates, observations, interviews, and networking assignments; up-to-date web and print resources support further exploration.
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Notes:Includes bibliographical references and index.
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ISBN:9780132706681
0132706687
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Contents:Machine generated contents note: pt. I Understanding Influence
ch. 1 What Is Influence and Why Do I Need It?
Influence Defined
Barriers to Nursing's Influence
External Barriers
Internal Barriers
(Really) Good News
Why Be Influential?
Becoming Influential
Presenting Yourself
Risks of Becoming Influential
What You Know Now
Tools for Influence
Learning Activities
References
Web Resources
Print Resources
ch. 2 Rules of the Game
What Is the Game?
What Are the Rules?
Basic Rules
Game Board
Gender and the Rules
Gender Stereotypes
Men in Nursing
How Technology Changed the Workplace
How Organizations Function
Staff versus Line Positions
Responsibility without Authority
Status Symbols
Leadership, Management, and Influence
Assessing the Organizational Culture
How Work Differs From Social Settings
Knowing When to Break, Bend, or Ignore the Rules
Why Nursing Doesn't Fit the Rules
Nursing's Rules
Being a Victim
Making the Rules Work for You
Caring for Ourselves
How Nurses Can Succeed
What You Know Now
Tools for Using the Rules
Learning Activities
References
Web Resources
Case Study: Learning the Rules
ch. 3 Understanding and Using Your Power
Power Defined
Types of Power
How to Use Your Power
Using Power Correctly
Increasing Your Power
Undermining Your Power
When You Don't Use Your Power
Inappropriate Use of Power
How to Handle Power Plays
What You Know Now
Tools for Power
Learning Activities
References
Web Resources
Print Resource
Case Study: Using Power
ch. 4 Power of Image
What Is Image?
Perception of Nurses
Public Perception of Nurses
Media Image of Nursing
Why Nursing's Image Matters
Presenting a Positive Image
Image in Specific Settings
Image Detractors
What You Know Now
Tools for Image
Learning Activities
References
Web Resources
Print Resource
Case Study: Improving Image
ch. 5 Communicating Effectively
Communication Defined
Effective Communication
Social Media Communication
Gender Differences in Communication
Active Listening
Barriers to Effective Listening
Enhancing Your Communication Skills
Choosing the Medium
Crafting Your Message
Delivering Your Message
Timing
Asking Questions
Using Interruptions
What You Know Now
Tools for Effective Communication
Learning Activities
References
Web Resources
Print Resource
Case Study: Sharing Information
ch. 6 Why Politics?
What Is Politics, Really?
Relationship between Politics and Policy
Game of Politics
Process of Political Action
Behind-the-Scenes Work
Dirty Tricks
How Nurses Can Use Politics
Working with Public Officials
Communicating with Elected Officials
Meeting with Elected Officials
What You Know Now
Tools for Using Politics
Learning Activities
References
Web Resources
Case Study: In-House Political Action
pt. II Using Influence
ch. 7 Setting Goals and Making Things Happen
Vision For Your Future
Ways to Look at the Future
Envisioning Your Goals
Matching Your Goals with Reality
Decide on Your Time Frame
Making It Happen
Choosing the Organization
Opportunities in Professional Associations
Selling Yourself
Saying No
When the Going Gets Tough
Accepting the Risk
Planning for the Rest of Your Life
Leaving the Organization
What You Know Now
Tools for Setting and Meeting Goals
Learning Activities
References
Web Resources
Case Study: Setting and Meeting Goals
ch. 8 Making Connections and Building Coalitions
How to Make Connections
Meeting People
Small Talk
Building a Network
Your Network
Expanding Your Network
Keeping Track of Your Network
Using Your Network
Competing and Supporting
When to Compete
When to Support
Staying Neutra
Building a Coalition
Purpose of a Coalition
Forming a Coalition
To Go Formal or Informal
What You Know Now
Tools for Making Connections and Building Coalitions
Learning Activities
References
Web Resources
Case Study: Making Connections
ch. 9 Negotiating for What You Want
What Is Negotiation?
Process versus Content
Negotiating Doesn't Equal Winning
Positional Bargaining versus Principled Negotiation
Group Characteristics and Their Effect on Negotiation
Negotiating Strategies
Negotiation
Preparing to Negotiate
Scheduling the Meeting
Meeting
Negotiating from a Distance
What Can Go Wrong
What You Know Now
Tools for Negotiating
Learning Activities
References
Web Resources
Case Study: Using Negotiating Skills
ch. 10 Dealing with Difficult People and Situations
Dealing with Problems
Difficult People
Difficult Situations
Bullying
Strategies for Managing Difficult Situations
Evaluate the Situation
Decide to Intervene
Confrontation
Four Steps to Confronting Others
Problems in Confronting Others
When You Are Confronted
If the Confrontation Turns Dangerous
What You Know Now
Tools for Dealing with Difficult People and Situations
Learning Activities
References
Web Resources
Case Study: Confronting a Bully
pt. III Putting Influence to Work for You
ch. 11 Enhancing Your Influence
Enhancing Your Influence
Increasing Your Skills
Meaning Behind the Message
Beyond Understanding Others
Finer Points of Courtesy
Taking Advantage of Meetings and Travel
Handling Rudeness
Handling Disappointments
Saying "No" Can Be Positive
Importance of Persistence, Timing, and Trust
Commitment to Your Colleagues
One Final Step
What You Know Now
Tools for Practicing Influence
Learning Activities
References
Web Resources
Print Resources
Case Study: Using Influence Skills
ch. 12 Telling Nursing's Story
What Is Nursing's Story?
Telling Nursing's Story
Why Nurses Don't Tell Their Stories
How Nurses Can Tell Their Stories
Where to Tell Nursing's Story
Telling Nursing's Story to the Public
Speaking in Public
Writing for the Public
Speaking and Writing for Nursing and Health Care Audiences
Telling Nursing's Story to the Media
What You Know Now
Tools for Telling Nursing's Story
Learning Activities
References
Web Resources
Additional Resource
Case Study: Telling Nursing's Story
ch. 13 Managing Your Career
Why Manage Your Career
Difference Between a Job and a Career
Choosing Your First Job
Interview Savvy
Organization
What to Wear
Preparing for the Interview
After the Interview
Second Interview
Accepting the Position
Declining the Job
Building a Resume
Considering Your Next Job
Finding Your Next Job
Leaving Your Present Job
Advancing in Your Career
Your Learning Needs
Finding and Using Mentors
Keeping on Track
When the Plan Fails
Taking the Wrong Job
Changing Course
What You Know Now
Tools for Managing Your Career
Learning Activities
References
Web Resources
Print Resource
Case Study: Career Planning
ch. 14 Balancing Your Life
Achieve a Better Balance
Your Personal Life
Create Your Own Board of Directors
Your Physical Self
Your Emotional Self
Your Spiritual Self
Your Intellectual Self
Having Fun
What You Know Now
Tools for Balancing Your Life
Learning Activities
References
Web Resources
Print Resources
Case Study: Bringing Balance to Life
pt. IV Final Steps
ch. 15 Preparing Your Successors
Your Successors
Preparing Your Successors
Becoming a Mentor
What You Know Now
Tools for Preparing Your Successors
Learning Activities
References
Web Resource
Case Study: Preparing a Successor
ch. 16 Leaving Your Legacy
Leaving Your Legacy
What Is Your Legacy?
Consider Your Past Contributions
Planning for Your Future
Contributing Your Time
Contributing Your Talents
Recording Your Life
What You Know Now
Tools for Leaving Your Legacy
Learning Activities
References
Web Resource
Case Study: A Nurse Leaves Her Legacy.