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    Becoming influential : a guide for nurses / Eleanor J. Sullivan.

    • Title:Becoming influential : a guide for nurses / Eleanor J. Sullivan.
    •    
    • Author/Creator:Sullivan, Eleanor J., 1938-
    • Published/Created:Upper Saddle River, N.J. : Pearson, ©2013.
    • Holdings

       
    • Library of Congress Subjects: Nursing--Psychological aspects.
      Influence (Psychology)
      Nursing--Practice.
    • Medical Subjects:Nursing.
      Power, Psychological.
      Career Mobility.
      Communication.
      Interpersonal Relations.
    • Edition:2nd ed.
    • Description:xxi, 211 p. ; 23 cm
    • Summary:This intensely practical text helps nurses build the skills they need to gain and use influence throughout their entire careers. This second edition is updated throughout with new information on nursing, health care, and technology--including social media. Readable, timely, and upbeat, this book teaches through real-life examples, offering proven advice for using influence to solve many contemporary workplace problems. Each chapter contains sections on What You Know Now, Tools for implementing that chapter's topic, Learning Activities, References, Web and Print Resources, and Case Studies. Self-assessments help readers evaluate their current organizational power, communication and goal-setting skills, negotiating and interviewing expertise, and even their abilities to manage confrontation. The book contains specific steps for career planning, resume building, career progress tracking, speech preparation, and more. Flexible learning activities include role plays, debates, observations, interviews, and networking assignments; up-to-date web and print resources support further exploration.
    • Notes:Includes bibliographical references and index.
    • ISBN:9780132706681
      0132706687
    • Contents:Machine generated contents note: pt. I Understanding Influence
      ch. 1 What Is Influence and Why Do I Need It?
      Influence Defined
      Barriers to Nursing's Influence
      External Barriers
      Internal Barriers
      (Really) Good News
      Why Be Influential?
      Becoming Influential
      Presenting Yourself
      Risks of Becoming Influential
      What You Know Now
      Tools for Influence
      Learning Activities
      References
      Web Resources
      Print Resources
      ch. 2 Rules of the Game
      What Is the Game?
      What Are the Rules?
      Basic Rules
      Game Board
      Gender and the Rules
      Gender Stereotypes
      Men in Nursing
      How Technology Changed the Workplace
      How Organizations Function
      Staff versus Line Positions
      Responsibility without Authority
      Status Symbols
      Leadership, Management, and Influence
      Assessing the Organizational Culture
      How Work Differs From Social Settings
      Knowing When to Break, Bend, or Ignore the Rules
      Why Nursing Doesn't Fit the Rules
      Nursing's Rules
      Being a Victim
      Making the Rules Work for You
      Caring for Ourselves
      How Nurses Can Succeed
      What You Know Now
      Tools for Using the Rules
      Learning Activities
      References
      Web Resources
      Case Study: Learning the Rules
      ch. 3 Understanding and Using Your Power
      Power Defined
      Types of Power
      How to Use Your Power
      Using Power Correctly
      Increasing Your Power
      Undermining Your Power
      When You Don't Use Your Power
      Inappropriate Use of Power
      How to Handle Power Plays
      What You Know Now
      Tools for Power
      Learning Activities
      References
      Web Resources
      Print Resource
      Case Study: Using Power
      ch. 4 Power of Image
      What Is Image?
      Perception of Nurses
      Public Perception of Nurses
      Media Image of Nursing
      Why Nursing's Image Matters
      Presenting a Positive Image
      Image in Specific Settings
      Image Detractors
      What You Know Now
      Tools for Image
      Learning Activities
      References
      Web Resources
      Print Resource
      Case Study: Improving Image
      ch. 5 Communicating Effectively
      Communication Defined
      Effective Communication
      Social Media Communication
      Gender Differences in Communication
      Active Listening
      Barriers to Effective Listening
      Enhancing Your Communication Skills
      Choosing the Medium
      Crafting Your Message
      Delivering Your Message
      Timing
      Asking Questions
      Using Interruptions
      What You Know Now
      Tools for Effective Communication
      Learning Activities
      References
      Web Resources
      Print Resource
      Case Study: Sharing Information
      ch. 6 Why Politics?
      What Is Politics, Really?
      Relationship between Politics and Policy
      Game of Politics
      Process of Political Action
      Behind-the-Scenes Work
      Dirty Tricks
      How Nurses Can Use Politics
      Working with Public Officials
      Communicating with Elected Officials
      Meeting with Elected Officials
      What You Know Now
      Tools for Using Politics
      Learning Activities
      References
      Web Resources
      Case Study: In-House Political Action
      pt. II Using Influence
      ch. 7 Setting Goals and Making Things Happen
      Vision For Your Future
      Ways to Look at the Future
      Envisioning Your Goals
      Matching Your Goals with Reality
      Decide on Your Time Frame
      Making It Happen
      Choosing the Organization
      Opportunities in Professional Associations
      Selling Yourself
      Saying No
      When the Going Gets Tough
      Accepting the Risk
      Planning for the Rest of Your Life
      Leaving the Organization
      What You Know Now
      Tools for Setting and Meeting Goals
      Learning Activities
      References
      Web Resources
      Case Study: Setting and Meeting Goals
      ch. 8 Making Connections and Building Coalitions
      How to Make Connections
      Meeting People
      Small Talk
      Building a Network
      Your Network
      Expanding Your Network
      Keeping Track of Your Network
      Using Your Network
      Competing and Supporting
      When to Compete
      When to Support
      Staying Neutra
      Building a Coalition
      Purpose of a Coalition
      Forming a Coalition
      To Go Formal or Informal
      What You Know Now
      Tools for Making Connections and Building Coalitions
      Learning Activities
      References
      Web Resources
      Case Study: Making Connections
      ch. 9 Negotiating for What You Want
      What Is Negotiation?
      Process versus Content
      Negotiating Doesn't Equal Winning
      Positional Bargaining versus Principled Negotiation
      Group Characteristics and Their Effect on Negotiation
      Negotiating Strategies
      Negotiation
      Preparing to Negotiate
      Scheduling the Meeting
      Meeting
      Negotiating from a Distance
      What Can Go Wrong
      What You Know Now
      Tools for Negotiating
      Learning Activities
      References
      Web Resources
      Case Study: Using Negotiating Skills
      ch. 10 Dealing with Difficult People and Situations
      Dealing with Problems
      Difficult People
      Difficult Situations
      Bullying
      Strategies for Managing Difficult Situations
      Evaluate the Situation
      Decide to Intervene
      Confrontation
      Four Steps to Confronting Others
      Problems in Confronting Others
      When You Are Confronted
      If the Confrontation Turns Dangerous
      What You Know Now
      Tools for Dealing with Difficult People and Situations
      Learning Activities
      References
      Web Resources
      Case Study: Confronting a Bully
      pt. III Putting Influence to Work for You
      ch. 11 Enhancing Your Influence
      Enhancing Your Influence
      Increasing Your Skills
      Meaning Behind the Message
      Beyond Understanding Others
      Finer Points of Courtesy
      Taking Advantage of Meetings and Travel
      Handling Rudeness
      Handling Disappointments
      Saying "No" Can Be Positive
      Importance of Persistence, Timing, and Trust
      Commitment to Your Colleagues
      One Final Step
      What You Know Now
      Tools for Practicing Influence
      Learning Activities
      References
      Web Resources
      Print Resources
      Case Study: Using Influence Skills
      ch. 12 Telling Nursing's Story
      What Is Nursing's Story?
      Telling Nursing's Story
      Why Nurses Don't Tell Their Stories
      How Nurses Can Tell Their Stories
      Where to Tell Nursing's Story
      Telling Nursing's Story to the Public
      Speaking in Public
      Writing for the Public
      Speaking and Writing for Nursing and Health Care Audiences
      Telling Nursing's Story to the Media
      What You Know Now
      Tools for Telling Nursing's Story
      Learning Activities
      References
      Web Resources
      Additional Resource
      Case Study: Telling Nursing's Story
      ch. 13 Managing Your Career
      Why Manage Your Career
      Difference Between a Job and a Career
      Choosing Your First Job
      Interview Savvy
      Organization
      What to Wear
      Preparing for the Interview
      After the Interview
      Second Interview
      Accepting the Position
      Declining the Job
      Building a Resume
      Considering Your Next Job
      Finding Your Next Job
      Leaving Your Present Job
      Advancing in Your Career
      Your Learning Needs
      Finding and Using Mentors
      Keeping on Track
      When the Plan Fails
      Taking the Wrong Job
      Changing Course
      What You Know Now
      Tools for Managing Your Career
      Learning Activities
      References
      Web Resources
      Print Resource
      Case Study: Career Planning
      ch. 14 Balancing Your Life
      Achieve a Better Balance
      Your Personal Life
      Create Your Own Board of Directors
      Your Physical Self
      Your Emotional Self
      Your Spiritual Self
      Your Intellectual Self
      Having Fun
      What You Know Now
      Tools for Balancing Your Life
      Learning Activities
      References
      Web Resources
      Print Resources
      Case Study: Bringing Balance to Life
      pt. IV Final Steps
      ch. 15 Preparing Your Successors
      Your Successors
      Preparing Your Successors
      Becoming a Mentor
      What You Know Now
      Tools for Preparing Your Successors
      Learning Activities
      References
      Web Resource
      Case Study: Preparing a Successor
      ch. 16 Leaving Your Legacy
      Leaving Your Legacy
      What Is Your Legacy?
      Consider Your Past Contributions
      Planning for Your Future
      Contributing Your Time
      Contributing Your Talents
      Recording Your Life
      What You Know Now
      Tools for Leaving Your Legacy
      Learning Activities
      References
      Web Resource
      Case Study: A Nurse Leaves Her Legacy.
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