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    Lippincott Williams & Wilkins' comprehensive medical assisting.

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    • Title:Lippincott Williams & Wilkins' comprehensive medical assisting.
    •    
    • Variant Title:Comprehensive medical assisting
      Lippincott Williams and Wilkins' comprehensive medical assisting
    • Author/Creator:Kronenberger, Judy.
    • Other Contributors/Collections:Durham, Laura Southard.
      Woodson, Denise.
    • Published/Created:Philadelphia : Wolters Kluwer Health/Lippincott Williams & Wilkins, ©2013.

    • Holdings

      Holdings Record Display

       
    • Library of Congress Subjects:Medical assistants.
    • Medical Subjects: Physician Assistants.
      Clinical Medicine--methods.
    • Edition:4th ed. / Judy Kronenberger, Laura Southard Durham, Denise Woodson.
    • Description:xxvi, 1, 226 pages : illustrations (some color) ; 29 cm
    • Summary:We're pleased to introduce the fourth edition of Lippincott Williams & Wilkins' Comprehensive Medical Assisting, the medical assisting text designed to meet your challenges. This dynamic package of text and resources represent more than just a textbook, instead providing a suite of learning resources. This is the one text aimed at making sure that every graduate can quickly change their cap and gown for a set of scrubs and immediately be a vital member of the medical office.
    • Notes:Includes index.
      Includes bibliographical references and index.
    • ISBN:9781451100655
      1451100655
    • Contents:Machine generated contents note: pt. I Introduction to Medical Assisting
      Unit One Understanding the Profession
      1. Medicine and Medical Assisting
      History of Medicine
      Modern Medical History
      Recent Medical History
      American Health Care System
      Medical Office
      Medical Specialties
      Medical Assisting Profession
      Professional Medical Assistant
      Members of the Health Care Team
      History of Medical Assisting
      Medical Assisting Education
      Medical Assisting Credentials
      Medical Assisting and Related Allied Health Associations
      Employment Opportunities
      2. Law and Ethics
      Governmental and Legislative Regulation
      American Legal System
      Rise in Medical Legal Cases
      Physician-Patient Relationship
      Specific Laws and Statutes that Apply to Health Professionals
      Basis of Medical Law
      Defense for the Medical Assistant
      Employment and Safety Laws
      Medical Ethics
      Bioethics
      Professional and Ethical Conduct and Behavior
      3. Communication Skills
      Basic Communication Flow
      Forms of Communication
      Active Listening
      Interview Techniques
      Factors Affecting Communication
      Special Communication Challenges
      Communicating with a Grieving Patient or Family Member
      Establishing Positive Patient Relationships
      Professional Communication
      4. Patient Education
      Patient Education Process
      Conditions Needed for Patient Education
      Factors That Can Hinder Education
      Teaching Specific Health Care Topics
      Stress Management
      Patient Teaching Plans
      pt. II Administrative Medical Assistant
      Unit Two Fundamentals of Administrative Medical Assisting
      5. First Contact: Telephone and Reception
      Professional Image
      Reception
      Telephone
      6. Managing Appointments
      Appointment Scheduling Systems
      Types of Scheduling
      Factors That Affect Scheduling
      Scheduling Guidelines
      Preparing a Daily or Weekly Schedule
      Patient Reminders
      Adapting the Schedule
      Cancellations
      Making Appointments for Patients in Other Facilities
      When the Appointment Schedule Does Not Work
      7. Written Communications
      Guidelines for Producing Professional and Medical Documents
      Professional Letter Development
      Memorandum Development
      Composing Agendas and Minutes
      Sending Written Communication
      Receiving and Handling Incoming Mail
      8. Health Information Management and Protection
      Health Insurance Portability and Accountability Act of 1996
      Releasing Records to Patients
      Standard Medical Records
      Contents of the Medical Record
      Electronic Health Records
      Billing and Coding Using Electronic Health Records
      Medical Record Organization
      Medical Record Entries
      Workers' Compensation Records
      Storing Medical Records
      Filing Systems
      Storing Health Information
      Medical Record Retention
      Disposal of Medical Records
      9. Electronic Applications in the Medical Office
      Computer
      Internet Basics
      Electronic Mail
      Medical Applications of the Internet
      Intranet
      Medical Software Applications
      Adopting Electronic Health Records Technology
      Purchasing a Computer
      Training Options
      Cell Phones and Texting
      Computer Ethics
      10. Medical Office Management, Safety, and Emergency Preparedness
      Overview of Medical Office Management
      Responsibilities of the Medical Office Manager
      Risk Management
      Regulatory Agencies
      Developing a Quality Improvement Program
      Safety in the Medical Office
      Emergency Preparedness
      Unit Three Managing the Finances in the Practice
      11. Credit and Collections
      Fees
      Credit
      Collections
      12. Accounting Responsibilities
      Accounts Receivable and Daily Bookkeeping
      Manual Accounting
      Computerized Accounting
      Banks and Their Services
      Banking Responsibilities
      Petty Cash
      Overview of Accounting
      Record-Keeping Components
      Accounts Payable
      Preparation of Reports
      Assisting with Audits
      13. Health Insurance and Reimbursement
      Health Benefits Plans
      Managed Care
      Workers' Compensation
      Filing Claims
      Reimbursement
      Policies in the Practice
      14. Diagnostic Coding
      Diagnostic Coding
      ICD-9-CM: The Code Book
      Locating the Appropriate Code
      Future of Diagnostic Coding: International Classification of Diseases, Clinical Modification, Tenth Revision
      15. Outpatient Procedural Coding
      Healthcare Common Procedure Coding System
      Physician's Current Procedural Terminology
      Performing Procedural Coding
      Evaluation and Management Codes
      Other Categories of Evaluation and Management Codes
      CPT-4 Modifiers
      Fraud and Coding
      ICD-10-PCS
      pt. III Clinical Medical Assistant
      Unit Four Fundamentals of Clinical Medical Assisting
      16. Nutrition and Wellness
      Digestion and Metabolism
      Essentials of Nutrition
      Wellness
      17. Medical Asepsis and Infection Control
      Microorganisms, Pathogens, and Normal Flora
      Infection Cycle
      Principles of Infection Control
      Infection Control for the Medical Office
      18. Medical History and Patient Assessment
      Medical History
      Conducting the Patient Interview
      Assessing the Patient
      19. Anthropometric Measurements and Vital Signs
      Anthropometric Measurements
      Vital Signs
      20. Assisting with the Physical Examination
      Basic Instruments and Supplies
      Instruments and Supplies Used in Specialized Examinations
      Examination Techniques
      Responsibilities of the Medical Assistant
      Physical Examination Format
      General Health Guidelines and Checkups
      21. Sterilization and Surgical Instruments
      Principles and Practices of Surgical Asepsis
      Surgical Instruments
      Care and Handling of Surgical Instruments
      Storage and Record Keeping
      Maintaining Surgical Supplies
      22. Assisting with Minor Office Surgery
      Preparing and Maintaining a Sterile Field
      Preparing the Patient for Minor Office Surgery
      Assisting the Physician
      Postsurgical Procedures
      Commonly Performed Office Surgical Procedures
      Assisting with Suture and Staple Removal
      23. Pharmacology
      Medication Names
      Legal Regulations
      Sources of Drugs
      Drug Actions and Interactions
      Sources of Information
      Prescriptions
      24. Preparing and Administering Medications
      Medication Administration Basics
      Routes of Medication Administration
      Principles of Intravenous Therapy
      25. Diagnostic Imaging
      Principles of Radiology
      Diagnostic Procedures
      Interventional Radiologic Procedures
      Radiation Therapy
      Medical Assistant's Role in Radiologic Procedures
      Transfer of Radiographic Information
      26. Medical Office Emergencies
      Medical Office Emergency Procedures
      Unit Five Clinical Duties Related to Medical Specialties
      27. Dermatology
      Common Disorders of the Integumentary System
      Diagnostic Procedures
      Bandaging
      28. Orthopedics
      Musculoskeletal System and Common Disorders
      Disorders of the Upper Extremities
      Disorders of the Lower Extremities
      Common Diagnostic Procedures
      Role of the Medical Assistant
      29. Ophthalmology and Otolaryngology
      Common Disorders of the Eye
      Diagnostic Studies of the Eye
      Therapeutic Procedures for the Eye
      Common Disorders of the Ear
      Diagnostic Studies of the Ear
      Therapeutic Procedures for the Ear
      Common Disorders of the Nose and Throat
      Diagnostic Studies of the Nose and Throat
      Therapeutic Procedures for the Nose and Throat
      30. Pulmonary Medicine
      Common Respiratory Disorders
      Common Cancers of the Respiratory System
      Common Diagnostic and Therapeutic Procedures
      31. Cardiology
      Common Disorders of the Cardiovascular System
      Common Diagnostic and Therapeutic Procedures
      32. Gastroenterology
      Common Gastrointestinal Disorders
      Common Diagnostic and Therapeutic Procedures
      33. Neurology
      Common Nervous System Disorders
      Common Diagnostic Tests for Disorders of the Nervous System
      34. Urology
      Common Urinary Disorders
      Common Disorders of the Male Reproductive System
      Common Diagnostic and Therapeutic Procedures
      35. Obstetrics and Gynecology
      Gynecologic Disorders
      Common Diagnostic and Therapeutic Procedures
      36. Endocrinology
      Common Disorders of the Endocrine System
      Gestational Diabetes Mellitus
      Common Diagnostic and Therapeutic Procedures
      37. Pediatrics
      Pediatric Practice
      Child Development
      Pediatric Physical Examination
      Administering Medications
      Collecting a Urine Specimen
      Understanding Child Abuse
      Pediatric Illnesses and Disorders
      38. Geriatrics
      Reinforcing Medical Compliance in the Older Adult
      Reinforcing Mental Health in the Older Adult
      Coping with Aging
      Long-Term Care
      Older Adult Abuse
      Medications and the Older Adult
      Systemic Changes in the Older Adult
      Diseases of the Older Adult
      Maintaining Optimum Health
      pt. IV Clinical Laboratory
      Unit Six Fundamentals of Laboratory Procedures
      39. Introduction to the Clinical Laboratory
      Types of Laboratories
      Laboratory Departments
      Laboratory Personnel
      Body Systems and Laboratory Testing
      Ordering Laboratory Tests
      Physician Office Laboratory Testing
      Point-of-Care Testing
      Laboratory Equipment
      40. CLIA Compliance and Laboratory Safety
      Clinical Laboratory Improvement Amendments
      Laboratory Safety
      41. Phlebotomy
      Blood Drawing Station
      Requisition
      Labeling the Sample
      Contents note continued: Equipment
      Patient Relations and Identification
      Venipuncture Site Selection
      Performance of the Venipuncture
      Troubleshooting Guidelines
      Additional Considerations
      Capillary Puncture (Microcollection) Equipment
      Performing a Capillary Puncture
      Phlebotomy Quality Control
      Safety and Infection Control
      Therapeutic Phlebotomy
      42. Hematology
      What is Blood?
      Plasma
      Formation and Pathophysiology of Blood Cells
      Hematologic Testing
      Hemostasis, Thrombosis, Coagulation, and Fibrinolysis
      Hematology Point-of-Care Testing
      Medical Assistant's Responsibilities in the Hematology Laboratory
      43. Urinalysis
      Specimen Collection Methods
      Drug Testing
      Physical Properties of Urine
      Chemical Properties of Urine
      Confirmatory Testing
      Urine Sediment
      Reviewing Patient Results
      Medical Assistant's Responsibilities in the Urinalysis Laboratory
      44. Microbiology and Immunology
      Standard Precautions and Safety in the Microbiology Laboratory
      Equipment
      Microbiology Specimen Collection and Handling Techniques
      Culture Techniques
      Slide Preparation and Staining
      Sensitivity Testing
      Microbiology Test Reports
      Rickettsias and Chlamydias
      Mycoplasma
      Viruses
      Eukaryotic Microorganisms
      Protozoa and Helminths
      Infections of Body Systems
      Fecal Blood Testing
      Immune System
      Immunological Testing Principles
      Medical Assistant's Responsibilities in the Microbiology and Immunology Laboratories
      45. Clinical Chemistry
      Electrolytes, Fluid Balance, and Acid-Base Balance
      Nonprotein Nitrogenous Compounds
      Liver Function Assessment
      Thyroid Function and Thyroid Hormones
      Cardiac Markers and Myocardial Infarction
      Pancreas
      Glucose and Its Regulation
      Cholesterol and Other Lipids
      Lead
      Responsibilities of the Medical Assistant in the Chemistry Laboratory
      pt. V Career Strategies
      Unit Seven Competing in the Job Market
      46. Making the Transition: Student to Employee
      Externships
      Establish the Job for You
      Finding the Right Job
      Applying for the Job
      Interview
      Leaving a Job
      Be a Lifelong Learner
      47. Comprehensive Final Examination.
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