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    Cloud computing in financial services / Bernardo Nicoletti.

    • Title:Cloud computing in financial services / Bernardo Nicoletti.
    •    
    • Author/Creator:Nicoletti, Bernardo.
    • Published/Created:Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2013.
    • Holdings

       
    • Library of Congress Subjects:Financial services industry--Data processing.
      Cloud computing.
    • Description:xvi, 222 pages : illustrations ; 23 cm.
    • Series:Palgrave Macmillan studies in banking and financial institutions.
    • Notes:Includes bibliographical references and index.
    • ISBN:9781137273635
      1137273631
    • Contents:Machine generated contents note: 1. Financial Institutions and Information and Communication Technology
      1.1. Introduction
      1.2. Financial institutions
      1.2.1. Classification of the financial institutions
      1.2.2. New norms and new characteristics of the market
      1.2.3. Services required from the banks
      1.3. Transformation of financial institutions
      1.4. Lean and digitize approach to financial institution transformation
      1.4.1. Transformation of organizations
      1.4.2. Transformation of the ICT support
      1.5. Conclusions
      2. Cloud Computing
      2.1. Introduction
      2.2. Cloud computing in growth
      2.2.1. Definition and classification
      2.2.2. B2B cloud
      2.2.3. Some of the vendors acting in cloud computing
      2.2.4. Standardization and cloud computing
      2.3. Benefits and expectations associated with cloud computing
      2.3.1. Benefits to the client
      2.3.2. Benefits to the vendor
      2.3.3. Benefits to society: pollution reduction
      2.4. Risks and mitigations of cloud computing
      2.4.1. Vendor lock in
      2.4.2. Loss of governance and third-party data control
      2.4.3. Contractual aspects
      2.4.4. Applicable law and competent courts
      2.4.5. Security
      2.4.6. Difficult or poor network connections
      2.4.7. Standardization which might hurt competitive advantages
      2.4.8. Cloud vendor default or interruption of service
      2.4.9. Higher costs
      2.5. Migration paths
      2.6. Conclusions
      3. Cloud Computing in Financial Institutions
      3.1. Introduction
      3.2. Financial institution outsourcing trends
      3.3. Cloud computing scenario for financial institutions
      3.4. Expectations of cloud-based solutions
      3.5. Aspects accelerating the adoption of cloud-based solutions
      3.5.1. New delivery channels
      3.5.2. Multiproduct integration
      3.5.3. Customer sales and services
      3.5.4. Customer relationship management
      3.5.5. Social network and community
      3.5.6. External interfaces
      3.5.7. Transaction processing systems
      3.5.8. Corporate functions and common supporting services
      3.5.9. Application infrastructure and application development
      3.6. Dilemma of financial services institutions: private v. public cloud
      3.7. Conclusions
      4. Governance of Cloud Computing
      4.1. Introduction
      4.2. Planning and controlling cloud computing
      4.3. Data processing regulatory obligations
      4.1.1. Cloud computing and compliance
      4.1.2. Private data localization and transfer
      4.2. Governance
      4.2.1. Vendor manager
      4.3. Cloud computing controls
      4.3.1. Risk management
      4.3.2. Certifications
      4.3.3. Contract
      4.3.4. Control over the governance and the definition of operational plans
      4.3.5. Control of the operational management
      4.3.6. Control of maintenance and support
      4.6. Security
      4.7. Technical tools
      4.8. Communications management
      4.9. Conclusions
      5. Future of ICT in Financial Institutions
      5.1. Introduction
      5.2. New challenges for financial institutions
      5.2.1. Cosmopolitization
      5.2.2. Customers
      5.2.3. Compliance
      5.2.4. Costs
      5.3. Cloud computing in support of the transformation of financial institutions
      5.3.1. Customer innovation
      5.3.2. Business process management
      5.4. Technological innovations
      5.4.1. New financial services architectural framework
      5.4.2. Interoperability, standards, and automation of banking processes
      5.4.3. Support from the vendors
      5.4.4. From private to community to public cloud
      5.5. Conclusions
      6. Case Study: Gruppo Banca Intesa Sanpaolo
      6.1. Introduction
      6.2. Gruppo Banca Intesa Sanpaolo
      6.2.1. Banca IMI
      6.3. Background
      6.4. Initial scenario of the ICT architectural framework
      6.5. Goal statement
      6.6. Transition towards a private cloud and shared services model
      6.6.1. Murex grid consolidation at Banca IMI
      6.6.2. Private cloud evolution
      6.6.3. Activities planned or evaluated for the future
      6.7. Case study results
      6.8. From physical infrastructure to private cloud: the Gruppo Banca Intesa Sanpaolo's route to ICT as a service
      6.8.1. From physical to virtual resources
      6.8.2. From virtual resources to service technology
      6.8.3. From service technology to ICT as a service
      6.9. Context and scope of the private cloud project
      6.9.1. Method followed by the bank
      6.9.2. Private cloud release 1.0
      6.9.3. Private cloud release 2.0
      6.10. Benefits from the private cloud in the Gruppo Banca Intesa Sanpaolo
      6.11. Conclusions
      Notes
      Glossary
      Bibliography
      Books and Articles
      Some Legal Texts
      Websites
      Blogs.
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