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    Skills for communicating with patients / Jonathan Silverman, Suzanne Kurtz, and Juliet Draper ; forewords by Myriam Deveugele and Anthony L. Suchman.

    • Title:Skills for communicating with patients / Jonathan Silverman, Suzanne Kurtz, and Juliet Draper ; forewords by Myriam Deveugele and Anthony L. Suchman.
    •    
    • Author/Creator:Silverman, Jonathan (Health communicator)
    • Other Contributors/Collections:Kurtz, Suzanne M.
      Draper, Juliet.
    • Published/Created:London ; New York : Radcliffe Publishing, ©2013.
    • Holdings

       
    • Library of Congress Subjects:Medical personnel and patient.
      Physician and patient.
      Interpersonal communication.
      Communication in medicine.
    • Medical Subjects: Physician-Patient Relations.
      Communication.
    • Edition:3rd ed., new and updated ed.
    • Description:xviii, 305 pages ; 25 cm
    • Summary:The Third Edition is one of two companion books on improving communication in medicine which together provide a comprehensive approach to teaching and learning communication skills throughout all levels of medical education in both specialist and family medicine. Since their publication, the first edition of this book and its companion, Teaching and Learning Communication Skills in Medicine, have become texts in communication skills teaching. This substantially expanded third edition has been fully updated in relation to the current literature and revised to reflect the explosion of research on healthcare communication since the second edition was published in 2004. It incorporates considerable evidence in support of the skills of the Calgary-Cambridge Guides, offering a comprehensive and now even more evidence-based delineation of the skills that make a difference when communicating with patients. It explores the specific skills of doctor-patient communication and provides wide-ranging evidence of the improvement that those skills can make to health outcome and everyday clinical practice. It is unique in providing a secure platform of core skills which represent the foundations of doctor-patient communication.
    • Notes:Includes bibliographical references (pages 261-293) and index.
    • ISBN:9781846193651
      1846193656
    • Contents:Machine generated contents note: Introduction / Anthony L. Suchman
      More effective consultations / Anthony L. Suchman
      Improved health outcomes / Anthony L. Suchman
      collaborative partnership / Anthony L. Suchman
      Plan of chapter / Anthony L. Suchman
      Types of communication skills and how they interrelate / Anthony L. Suchman
      problem of separating content and process skills in teaching and learning about the medical interview / Anthony L. Suchman
      overall curriculum of doctor-patient communication skills / Anthony L. Suchman
      Calgary-Cambridge Guide / Anthony L. Suchman
      enhanced Calgary-Cambridge Guides / Anthony L. Suchman
      need for a clear overall structure / Anthony L. Suchman
      Choosing the process skills to include in the communication curriculum / Anthony L. Suchman
      research and theoretical basis that validates the inclusion of each individual skill / Anthony L. Suchman
      Underlying goals and principles of communication that helped in choosing the skills / Anthony L. Suchman
      Skills and individuality / Anthony L. Suchman
      Relating specific issues to core communication skills / Anthony L. Suchman
      Summary / Anthony L. Suchman
      Introduction / Anthony L. Suchman
      Problems in communication / Anthony L. Suchman
      Objectives / Anthony L. Suchman
      Skills / Anthony L. Suchman
      'What' to teach and learn about the initiation: the evidence for the skills / Anthony L. Suchman
      Preparation / Anthony L. Suchman
      Establishing initial rapport / Anthony L. Suchman
      Identifying the reason(s) for the consultation / Anthony L. Suchman
      Summary / Anthony L. Suchman
      Introduction / Anthony L. Suchman
      Problems in communication / Anthony L. Suchman
      Objectives / Anthony L. Suchman
      content of information gathering in medical interviews / Anthony L. Suchman
      traditional medical history / Anthony L. Suchman
      disease-illness model / Anthony L. Suchman
      alternative template for the content of the information-gathering section of the interview / Anthony L. Suchman
      process skills of information gathering / Anthony L. Suchman
      Exploration of the patient's problems / Anthony L. Suchman
      Additional skills for understanding the patient's perspective / Anthony L. Suchman
      Putting the process skills of information gathering together / Anthony L. Suchman
      complete versus the focused history in information gathering / Anthony L. Suchman
      effect of clinical reasoning on the process of information gathering / Anthony L. Suchman
      Summary / Anthony L. Suchman
      Introduction / Anthony L. Suchman
      Objectives / Anthony L. Suchman
      Skills / Anthony L. Suchman
      'What' to teach and learn about providing structure: the evidence for the skills / Anthony L. Suchman
      Making organisation overt / Anthony L. Suchman
      Attending to flow / Anthony L. Suchman
      Summary / Anthony L. Suchman
      Introduction / Anthony L. Suchman
      Problems in communication / Anthony L. Suchman
      Objectives / Anthony L. Suchman
      Skills / Anthony L. Suchman
      'What' to teach and learn about building the relationship: the evidence for the skills / Anthony L. Suchman
      Using appropriate non-verbal communication / Anthony L. Suchman
      Developing rapport / Anthony L. Suchman
      Involving the patient / Anthony L. Suchman
      Summary / Anthony L. Suchman
      Introduction / Anthony L. Suchman
      Problems in communication / Anthony L. Suchman
      Objectives / Anthony L. Suchman
      content of explanation and planning / Anthony L. Suchman
      process skills of explanation and planning / Anthony L. Suchman
      Providing the correct amount and type of information / Anthony L. Suchman
      Aiding accurate recall and understanding / Anthony L. Suchman
      Achieving a shared understanding - incorporating the patient's perspective / Anthony L. Suchman
      Planning - shared decision making / Anthony L. Suchman
      Options in explanation and planning / Anthony L. Suchman
      Summary: explanation and planning is an interactive process / Anthony L. Suchman
      Introduction / Anthony L. Suchman
      Objectives / Anthony L. Suchman
      process skills for closing the session / Anthony L. Suchman
      'What' to teach and learn about endings: the evidence for the skills / Anthony L. Suchman
      Summary / Anthony L. Suchman
      Introduction / Anthony L. Suchman
      Specific issues / Anthony L. Suchman
      Breaking bad news / Anthony L. Suchman
      Cultural and social diversity / Anthony L. Suchman
      Age-related issues / Anthony L. Suchman
      Communicating with older patients / Anthony L. Suchman
      Communicating with children and parents / Anthony L. Suchman
      telephone interview / Anthony L. Suchman
      Patients with mental illness / Anthony L. Suchman
      Medically unexplained symptoms / Anthony L. Suchman
      Other communication issues / Anthony L. Suchman
      Further reading / Anthony L. Suchman.
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