Holdings Information
Skills for communicating with patients / Jonathan Silverman, Suzanne Kurtz, and Juliet Draper ; forewords by Myriam Deveugele and Anthony L. Suchman.
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Title:Skills for communicating with patients / Jonathan Silverman, Suzanne Kurtz, and Juliet Draper ; forewords by Myriam Deveugele and Anthony L. Suchman.
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Author/Creator:Silverman, Jonathan (Health communicator)
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Other Contributors/Collections:Kurtz, Suzanne M.
Draper, Juliet.
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Published/Created:London ; New York : Radcliffe Publishing, ©2013.
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Holdings
Holdings Record Display
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Location:BMB LIBRARY (VGH) stacksWhere is this?
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Call Number: W62 .S5875s 2013
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Number of Items:1
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Status:Available
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Location:WOODWARD LIBRARY stacksWhere is this?
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Call Number: W62 .S5875s 2013
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Number of Items:1
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Status:Available
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Location:BMB LIBRARY (VGH) stacksWhere is this?
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Library of Congress Subjects:Medical personnel and patient.
Physician and patient.
Interpersonal communication.
Communication in medicine.
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Medical Subjects: Physician-Patient Relations.
Communication.
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Edition:3rd ed., new and updated ed.
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Description:xviii, 305 pages ; 25 cm
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Summary:The Third Edition is one of two companion books on improving communication in medicine which together provide a comprehensive approach to teaching and learning communication skills throughout all levels of medical education in both specialist and family medicine. Since their publication, the first edition of this book and its companion, Teaching and Learning Communication Skills in Medicine, have become texts in communication skills teaching. This substantially expanded third edition has been fully updated in relation to the current literature and revised to reflect the explosion of research on healthcare communication since the second edition was published in 2004. It incorporates considerable evidence in support of the skills of the Calgary-Cambridge Guides, offering a comprehensive and now even more evidence-based delineation of the skills that make a difference when communicating with patients. It explores the specific skills of doctor-patient communication and provides wide-ranging evidence of the improvement that those skills can make to health outcome and everyday clinical practice. It is unique in providing a secure platform of core skills which represent the foundations of doctor-patient communication.
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Notes:Includes bibliographical references (pages 261-293) and index.
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ISBN:9781846193651
1846193656
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Contents:Machine generated contents note: Introduction / Anthony L. Suchman
More effective consultations / Anthony L. Suchman
Improved health outcomes / Anthony L. Suchman
collaborative partnership / Anthony L. Suchman
Plan of chapter / Anthony L. Suchman
Types of communication skills and how they interrelate / Anthony L. Suchman
problem of separating content and process skills in teaching and learning about the medical interview / Anthony L. Suchman
overall curriculum of doctor-patient communication skills / Anthony L. Suchman
Calgary-Cambridge Guide / Anthony L. Suchman
enhanced Calgary-Cambridge Guides / Anthony L. Suchman
need for a clear overall structure / Anthony L. Suchman
Choosing the process skills to include in the communication curriculum / Anthony L. Suchman
research and theoretical basis that validates the inclusion of each individual skill / Anthony L. Suchman
Underlying goals and principles of communication that helped in choosing the skills / Anthony L. Suchman
Skills and individuality / Anthony L. Suchman
Relating specific issues to core communication skills / Anthony L. Suchman
Summary / Anthony L. Suchman
Introduction / Anthony L. Suchman
Problems in communication / Anthony L. Suchman
Objectives / Anthony L. Suchman
Skills / Anthony L. Suchman
'What' to teach and learn about the initiation: the evidence for the skills / Anthony L. Suchman
Preparation / Anthony L. Suchman
Establishing initial rapport / Anthony L. Suchman
Identifying the reason(s) for the consultation / Anthony L. Suchman
Summary / Anthony L. Suchman
Introduction / Anthony L. Suchman
Problems in communication / Anthony L. Suchman
Objectives / Anthony L. Suchman
content of information gathering in medical interviews / Anthony L. Suchman
traditional medical history / Anthony L. Suchman
disease-illness model / Anthony L. Suchman
alternative template for the content of the information-gathering section of the interview / Anthony L. Suchman
process skills of information gathering / Anthony L. Suchman
Exploration of the patient's problems / Anthony L. Suchman
Additional skills for understanding the patient's perspective / Anthony L. Suchman
Putting the process skills of information gathering together / Anthony L. Suchman
complete versus the focused history in information gathering / Anthony L. Suchman
effect of clinical reasoning on the process of information gathering / Anthony L. Suchman
Summary / Anthony L. Suchman
Introduction / Anthony L. Suchman
Objectives / Anthony L. Suchman
Skills / Anthony L. Suchman
'What' to teach and learn about providing structure: the evidence for the skills / Anthony L. Suchman
Making organisation overt / Anthony L. Suchman
Attending to flow / Anthony L. Suchman
Summary / Anthony L. Suchman
Introduction / Anthony L. Suchman
Problems in communication / Anthony L. Suchman
Objectives / Anthony L. Suchman
Skills / Anthony L. Suchman
'What' to teach and learn about building the relationship: the evidence for the skills / Anthony L. Suchman
Using appropriate non-verbal communication / Anthony L. Suchman
Developing rapport / Anthony L. Suchman
Involving the patient / Anthony L. Suchman
Summary / Anthony L. Suchman
Introduction / Anthony L. Suchman
Problems in communication / Anthony L. Suchman
Objectives / Anthony L. Suchman
content of explanation and planning / Anthony L. Suchman
process skills of explanation and planning / Anthony L. Suchman
Providing the correct amount and type of information / Anthony L. Suchman
Aiding accurate recall and understanding / Anthony L. Suchman
Achieving a shared understanding - incorporating the patient's perspective / Anthony L. Suchman
Planning - shared decision making / Anthony L. Suchman
Options in explanation and planning / Anthony L. Suchman
Summary: explanation and planning is an interactive process / Anthony L. Suchman
Introduction / Anthony L. Suchman
Objectives / Anthony L. Suchman
process skills for closing the session / Anthony L. Suchman
'What' to teach and learn about endings: the evidence for the skills / Anthony L. Suchman
Summary / Anthony L. Suchman
Introduction / Anthony L. Suchman
Specific issues / Anthony L. Suchman
Breaking bad news / Anthony L. Suchman
Cultural and social diversity / Anthony L. Suchman
Age-related issues / Anthony L. Suchman
Communicating with older patients / Anthony L. Suchman
Communicating with children and parents / Anthony L. Suchman
telephone interview / Anthony L. Suchman
Patients with mental illness / Anthony L. Suchman
Medically unexplained symptoms / Anthony L. Suchman
Other communication issues / Anthony L. Suchman
Further reading / Anthony L. Suchman.