Holdings Information

Bibliographic Record Display

• Title:Communication skills in health and social care / Bernard Moss.
  
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• Author/Creator:Moss, Bernard, 1944- author.
  
• Published/Created:London : SAGE Publications, [2015]
  

• Holdings

  Holdings Record Display

  • Location:OKANAGAN LIBRARY stacksWhere is this?
    
  • Call Number: HV29.7 .M67 2015
    
  • Number of Items:1
    
  • Status:Available
    

   
• Library of Congress Subjects:Communication in social work.
  Communication in medicine.
  Allied health personnel and patient.
  
• Medical Subjects: Health Communication
  Communication
  Social Work
  Professional-Patient Relations
  
• Edition:Third edition.
  
• Description:xx, 222 pages ; 25 cm
  
• Summary:Presented in a unique and easy-to-use dictionary format, this practical guide will help your students understand and apply the principles of effective communication. From the ?how to?, through to practicalities, challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skillfully and successfully in many different contexts and settings. This book is essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role. - Back cover.
  
• Notes:Includes bibliographical references and index.
  
• ISBN:9781473912755 hardback
  147391275X hardback
  9781473912762 paperback
  1473912768 paperback
  
• Contents:Acceptance
  Active Listening
  Advising
  Advocacy
  Anti-discriminatory Practice
  Assertiveness
  Assessment
  Barrier Gestures
  Breaking Bad News
  Chairing Meetings
  Challenging
  Complaints
  Confidentiality
  Conflict Management
  Counselling
  Court Room Skills
  Ecomaps
  Emotional Intelligence (EI)
  Empathy
  Empowerment, Resilience and a Strengths Perspective
  Endings
  Establishing a Professional Relationship
  Feedback - Giving and Receiving
  Genograms
  Getting Unstuck
  Group Work
  Information & Communication Technology (ICT), Health
  Informatics and Communication in Social Media
  Interpreters
  Interprofessional Collaboration
  Interviewing Children
  Learning Difficulties
  Loss
  Mediation Skills
  Motivational Interviewing
  Non-verbal Communication
  Reflective Practice
  Professional Capabilities Framework (PCF)
  Religion
  Spirituality
  Supervision
  Talks and Presentations
  Telephone Skills
  Time Management
  Whistle Blowing
  Wrong Messages.