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    Leadership in health care / Jill Barr and Lesley Dowding.

    • Title:Leadership in health care / Jill Barr and Lesley Dowding.
    •    
    • Author/Creator:Barr, Jill, author.
    • Other Contributors/Collections:Dowding, Lesley, author.
    • Published/Created:London ; Thousand Oaks, California : SAGE, 2016.
      ©2016
    • Holdings

       
    • Library of Congress Subjects:Health services administration.
      Nursing services--Administration.
    • Medical Subjects: Health Services Administration.
      Interprofessional Relations.
      Leadership.
    • Edition:Third edition.
    • Description:xiv, 319 pages : illustrations ; 25 cm
    • Summary:'Leadership In Health Care' addresses the need for leading skilled and evidence-based care within the context of a performance-measured health service.
    • Notes:Includes bibliographical references and index.
    • ISBN:9781473904552 (hbk.)
      1473904552 (hbk.)
      9781473904569 (pbk.)
      1473904560 (pbk.)
    • Contents:Machine generated contents note: 1. Nature of Leadership
      Learning Outcomes
      Introduction
      Importance of Leadership in Patient and Client Care Outcomes
      Relationships between Leadership and Followership
      Defining Leadership
      Health Care - A Changing Context
      Global Leadership
      How We See Ourselves and How Others See Us
      Comparing Leadership and Management
      Art and Science of Leadership
      Summary of Key Points
      Further Reading
      2. What Makes a Leader?
      Learning Outcomes
      Introduction
      Clinical Leaders in Health Care
      Characteristics of a Leader
      Experiences of Leaders in Clinical Practice
      Leadership and Followership Styles
      Assessing your Abilities/Skills
      Problem Solving Styles: The Myers-Briggs Type Indicator® (MBTI®)
      Reflective Practitioner
      Practice Mastery - Evidence-based Practice
      Summary of Key Points
      Further Reading
      3. Culture, Diversity and Values
      Learning Outcomes
      Introduction
      What is Culture?
      Diversity of Values in Health Care
      Ethnic Diversity
      Age Diversity
      Gender Diversity
      Ability Diversity
      Models of Transcultural Care
      Leading a Culturally Diverse Team
      Summary of Key Points
      Further Reading
      4. Theories of Leadership
      Learning Outcomes
      Introduction
      Evolving Theories of Leadership
      Leadership as a Collection of Personal Characteristics or Traits
      Leadership as a Function within an Organisation
      Task Needs
      Needs of the Team
      Needs of Individuals
      Leadership as an Effect on Group Behaviours
      Leadership Styles
      Emergence of Contingency Theories
      Fiedler Model
      Vroom-Jago Contingency Model (1988)
      Leadership as an Influence on Forming an Organisational Culture
      Anti Leadership Era
      New Leadership
      Summary of Key Points
      Further Reading
      5. Team Life
      Learning Outcomes
      Introduction
      Group and Team Characteristics
      Relevance for Person Centred Care
      Value of Group/Team Membership
      Group Unity
      Types of Groups
      Formation of Groups
      Classification of Work Groups
      Team Leadership
      Group Conflict
      Leadership Teams
      Summary of Key Points
      Further Reading
      6. Interdisciplinary and Interprofessional Working
      Learning Outcomes
      Introduction
      Historical and Contemporary Context of Interprofessional Working
      Experience of Interprofessional Working
      Contemporary Health Care Practice across Acute and Community Sectors
      Policy, Leadership and Working Together
      Rationale for Collaborative Working Practices
      Effective Collaborative Teams
      Other Challenges to Effective Interprofessional Working
      Communities of Practice, Tribalism, Power and Professional Identities
      Learning and Working Together
      Confidentiality and Ethical Issues
      Interprofessional Working and Global Health
      Summary of Key Points
      Further Reading
      7. Communication and Leadership
      Learning Outcomes
      Introduction
      6Cs
      Forms of Communication
      Communication Networks
      Effective Communication
      Motivation and Communication
      Active Listening
      Neuro-linguistic Programming
      Legal and Ethical Issues
      Summary of Key Points
      Further Reading
      8. Problem Solving
      Learning Outcomes
      Introduction
      What is Problem Solving?
      Problem Management
      Traditional and Contemporary Approaches to Problem Solving
      Types of Problems
      Scientific Rational Approach
      Intelligence or Problem Analysis
      Role of the Creative/Intuitive Approach in Problem Solving
      Idea Generation or Design
      'Groupthink'
      Choice and Decision Making
      Definitions of Decision Making and Research
      Ethical Decision Making
      Styles of Decision Making
      Application of Research
      Summary of Key Points
      Further Reading
      9. Managing Conflict
      Learning Outcomes
      Introduction
      Concept of Conflict
      Levels of Conflict
      Stages of Group Life and Conflict
      Causes of Conflict
      Symptoms of Conflict or Collision
      Consequences of Conflict
      Management of Conflict
      Conflict Management Styles
      Cultural Influences
      Summary of Key Points
      Further Reading
      10. Emotional Intelligence
      Learning Outcomes
      Introduction
      Concept of Emotional Intelligence
      Preferred Learning Styles
      Value of Emotional Intelligence in Complex Team Working
      Positive Psychology
      Neuro-leadership
      Summary of Key Points
      Further Reading
      11. Theory of Organisational Life
      Learning Outcomes
      Introduction
      What is the Purpose of an Organisation?
      Strategy, Structure and Systems
      Strategy
      Rational Strategy
      Emergent Strategies
      Vision, Mission and Goals
      Leadership and Health Policy
      Global Leadership
      National Health Leadership
      Changing Government Strategy
      Public Health, Health Promotion and Policy
      Involvement in the Policy-making Process
      Structure
      Types of Structures
      Organisational Roles
      Accountability, Responsibility, Authority and Delegation
      Duty of Care
      Employment Accountability
      Organisational Culture
      Health Service Systems
      Human Resource Management (HRM)
      Induction of New Staff
      Training, Development and the NHS Knowledge and Skills Framework (KSFs)
      Summary of Key Points
      Further Reading
      12. Quality
      Learning Outcomes
      Introduction
      Historical Context of Quality Movement in Health Care
      Total Quality Management (TQM)
      Quality of Development in Health Care
      Patient Safety and Human Factors
      Human Factors
      Models of Quality in the Health Service
      Clinical Governance
      Clinical Audit
      Clinical Effectiveness
      NHS Outcomes Framework
      Health Equity and Health Equality
      Clinical Risk Management
      Quality Assurance
      Staff Development
      Professional Development and Clinical Supervision
      Accountability and Quality
      Conclusion
      Summary of Key Points
      Further Reading
      13. Leadership for Change
      Learning Outcomes
      Introduction
      Defining Change
      Leading Change
      Leader as an Instrument of Change
      Response to Change
      Leading the Team through Change
      Successful vs Unsuccessful Change
      Unplanned Change
      Planned Change
      Education and Persuasion
      Participation and Involvement
      Manipulation and Co-option
      Implicit or Explicit Coercion
      Review and Monitoring
      Project Management
      PEST Analysis
      Political Context
      Economic Context
      Social Context
      Technological Context
      SWOT Analysis
      Planning for Change
      Action Learning Sets
      Summary of Key Points
      Further Reading
      14. Concluding Thoughts
      Introduction
      Leading Health Care in the Future.
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