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Understanding patient safety / Robert M. Wachter, Kiran Gupta.
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Title:Understanding patient safety / Robert M. Wachter, Kiran Gupta.
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Author/Creator:Wachter, Robert M., author.
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Other Contributors/Collections:Gupta, Kiran, author.
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Published/Created:New York : McGraw-Hill Education, [2018]
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Holdings
Holdings Record Display
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Location:BMB LIBRARY (VGH) stacksWhere is this?
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Call Number: WB100 .W114u 2018
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Number of Items:1
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Status:Available
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Location:WOODWARD LIBRARY stacksWhere is this?
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Call Number: WB100 .W114u 2018
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Number of Items:1
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Status:Available
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Location:BMB LIBRARY (VGH) stacksWhere is this?
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Library of Congress Subjects:Medical errors--Prevention.
Patients--Safety measures.
Medicine--Practice--Safety measures.
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Medical Subjects: Medical Errors--prevention & control.
Patient Safety.
Safety Management--methods.
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Edition:Third edition.
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Description:xviii, 510 pages ; 24 cm
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Summary:"This book begins with an introduction to patient safety and medical errors. Its second section surveys specific types of medical errors, including those related to surgery, medications, diagnosis, transition and handoff, and infections. The third edition reflects pivotal new developments in the field, including major updates in diagnostic errors, information technology and patient safety, ambulatory safety, and clinician burnout."--Publisher.
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Notes:Includes bibliographical references and index.
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ISBN:9781259860249 paperback ; alkaline paper
1259860248 paperback ; alkaline paper
9781259860256 Ebook
1259860256 Ebook
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Contents:Machine generated contents note: ch. 1 Nature and Frequency of Medical Errors and Adverse Events
Adverse Events, Preventable Adverse Events, and Errors
Challenges of Measuring Errors and Safety
Frequency and Impact of Errors
References and Additional Readings
ch. 2 Basic Principles of Patient Safety
Modern Approach to Patient Safety: Systems Thinking and the Swiss Cheese Model
Errors at the Sharp End: Slips Versus Mistakes
Complexity Theory and Complex Adaptive Systems
General Principles of Patient Safety Improvement Strategies
References and Additional Readings
ch. 3 Safety, Quality, and Value
What is Quality?
Epidemiology of Quality Problems
Catalysts for Quality Improvement
Changing Quality Landscape
Quality Improvement Strategies
Commonalities and Differences Between Quality and Patient Safety
Value: Connecting Quality (and Safety) to the Cost of Care
References and Additional Readings
ch. 4 Medication Errors
Some Basic Concepts, Terms, and Epidemiology
Strategies to Decrease Medication Errors
References and Additional Readings
ch. 5 Surgical Errors
Some Basic Concepts and Terms
Volume-Outcome Relationships
Patient Safety in Anesthesia
Wrong-Site/Wrong-Patient Surgery
Retained Sponges and Instruments
Surgical Fires
Safety in Nonsurgical Bedside Procedures
References and Additional Readings
ch. 6 Diagnostic Errors
Some Basic Concepts and Terms
Missed Myocardial Infarction:A Classic Diagnostic Error
Cognitive Errors: Iterative Hypothesis Testing, Bayesian Reasoning, and Heuristics
Improving Diagnostic Reasoning
System, Communication, and Information Flow Issues in Diagnostic Errors
Overdiagnosis
Policy Context for Diagnostic Errors
References and Additional Readings
ch. 7 Human Factors and Errors at the Person-Machine Interface
Introduction
Human Factors Engineering
Usability Testing and Heuristic Analysis
Applying Human Factors Engineering Principles
References and Additional Readings
ch. 8 Transition and Handoff Errors
Some Basic Concepts and Terms
Best Practices for Person-to-Person Handoffs
Site-to-Site Handoffs: The Role of the System
Best Practices for Site-to-Site Handoffs other than Hospital Discharge
Preventing Readmissions: Best Practices for Hospital Discharge
References and Additional Readings
ch. 9 Teamwork and Communication Errors
Some Basic Concepts and Terms
Role of Teamwork in Healthcare
Fixed Versus Fluid Teams
Teamwork and Communication Strategies
References and Additional Readings
ch. 10 Healthcare-Associated Infections
General Concepts and Epidemiology
Surgical Site Infections
Ventilator-Associated Pneumonia
Central Line-Associated Bloodstream Infections
Catheter-Associated Urinary Tract Infections
Methicillin-Resistant S. Aureus Infection
C. Difficile Infection
What Can Patient Safety Learn from the Approach to Hospital-Associated Infections?
References and Additional Readings
ch. 11 Other Complications of Healthcare
General Concepts
Preventing Venous Thromboembolism
Preventing Pressure Ulcers
Preventing Falls
Preventing Delirium
References and Additional Readings
ch. 12 Patient Safety in the Ambulatory Setting
General Concepts and Epidemiology
Hospital Versus Ambulatory Environments
Improving Ambulatory Safety
References and Additional Readings
ch. 13 Information Technology
Healthcare's Information Problem
Electronic Health Records
Computerized Provider Order Entry
IT Safety Solutions to Improve Medication Safety
IT Solutions for Improving Communication and Access
Computerized Clinical Decision Support Systems
IT Solutions for Improving Diagnostic Accuracy
Policy Environment for HIT
References and Additional Readings
ch. 14 Reporting Systems, Root Cause Analysis, and other Methods of Understanding Safety Issues
Overview
General Characteristics of Reporting Systems
Hospital Incident Reporting Systems
Aviation Safety Reporting System
Reports to Entities Outside the Healthcare Organization
Patient Safety Organizations
Root Cause Analysis and Other Incident Investigation Methods
Morbidity and Mortality Conferences
Other Methods of Capturing Safety Problems
References and Additional Readings
ch. 15 Creating a Culture of Safety
Overview
Illustrative Case
Measuring Safety Culture
Hierarchies, Speaking Up, and the Culture of Low Expectations
Production Pressures
Teamwork Training
Checklists and Culture
Rules, Rule Violations, and Workarounds
Some Final Thoughts on Safety Culture
References and Additional Readings
ch. 16 Workforce Issues
Overview
Nursing Workforce Issues
Rapid Response Teams
House Staff Duty Hours
"July Effect"
Nights and Weekends
"Second Victims": Supporting Caregivers After Major Errors
References and Additional Readings
ch. 17 Education and Training Issues
Overview
Autonomy Versus Oversight
Simulation Training
Teaching Patient Safety
References and Additional Readings
ch. 18 Malpractice System
Overview
Tort Law and the Malpractice System
Error Disclosure, Apologies, and Malpractice
No-Fault Systems and "Health Courts": An Alternative to Tort-Based Malpractice
Medical Malpractice Cases as a Source of Safety Lessons
References and Additional Readings
ch. 19 Accountability
Overview
Accountability
Disruptive Providers
"Just Culture"
Reconciling "No Blame" and Accountability
Role of the Media
References and Additional Readings
ch. 20 Accreditation and Regulations
Overview
Accreditation
Regulations
Other Levers to Promote Safety
Problems with Regulatory, Accreditation, and Other Prescriptive Solutions
References and Additional Readings
ch. 21 Role of Patients
Overview
Patients with Limited English Proficiency
Patients with Low Health Literacy
Errors Caused by Patients Themselves
Patient Engagement as a Safety Strategy
References and Additional Readings
ch. 22 Organizing a Safety Program
Overview
Structure and Function
Managing the Incident Reporting System
Dealing with Data
Strategies to Connect Senior Leadership with Frontline Personnel
Strategies to Generate Frontline Activity to Improve Safety
Dealing with Major Errors and Sentinel Events
Failure Mode and Effects Analyses
Qualifications and Training of the Patient Safety Officer
Role of the Patient Safety Committee
Engaging Physicians in Patient Safety
Board Engagement in Patient Safety
Research in Patient Safety
Patient Safety Meets Evidence-Based Medicine
References and Additional Readings
Conclusion
Appendix I Key Books, Reports, Series, and Websites on Patient Safety
Appendix II AHRQ Patient Safety Network (AHRQ PSNET) Glossary of Selected Terms in Patient Safety
Appendix III Selected Milestones in the Field of Patient Safety
Appendix IV Joint Commission's National Patient Safety Goals (Hospital Version, 2017)
Appendix V Agency for Healthcare Research and Quality's (AHRQ) Patient Safety Indicators (PSIS)
Appendix VI National Quality Forum's List of Serious Reportable Events, 2011
Appendix VII National Quality Forum's List of "Safe Practices for Better Healthcare-2010 Update"
Appendix VIII Medicare's "No Pay For Errors" List*
Appendix IX Things Patients and Families Can Do, and Questions They Can Ask, to Improve Their Chances of Remaining Safe in the Hospital.