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    10 essentials for high performance quality in the 21st century / D.H. Stamatis.

    • Title:10 essentials for high performance quality in the 21st century / D.H. Stamatis.
    •    
    • Variant Title:Ten essentials for high performance quality in the 21st century
    • Author/Creator:Stamatis, D. H., 1947- author.
    • Published/Created:Boca Raton, FL : CRC Press, [2012]
      ©2012
    • Holdings

       
    • Library of Congress Subjects:Leadership.
      Time management.
      Teams in the workplace.
      Total quality management.
    • Description:xl, 320 pages : illustrations ; 25 cm + CD-ROM (4 3/4 in.)
    • Summary:As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after the fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirements of quality efficiency and improvement, this book proposes an approach to help shift the paradigm of quality from appraisal mode to preventing mode.
    • Notes:"A Productivity Press book."
      Includes bibliographical references (pages 297-305) and index.
    • ISBN:9781439876008 (hardback ; alk. paper)
      1439876002 (hardback ; alk. paper)
    • Contents:The need for quality performance
      Leadership
      Execution
      Innovation
      People and quality
      Time management
      Engagement
      Team building
      Quality operating system
      Advanced quality planning.
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