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• Title:Human + machine : reimagining work in the age of AI / Paul R. Daugherty, H. James Wilson.
  
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• Variant Title:Human plus machine
  Human and machine
  
• Author/Creator:Daugherty, Paul R., author.
  
• Other Contributors/Collections:Wilson, H. James, author.
  
• Published/Created:Boston, Massachusetts : Harvard Business Review Press, [2018]
  

• Holdings

  Holdings Record Display

  • Location:DAVID LAM LIBRARY Great ReadsWhere is this?
    
  • Call Number: T173.8 .D38 2018
    
  • Number of Items:1
    
  • Status:c.1 On loan - Due on 06-05-2024
    

   
• Library of Congress Subjects:Technological innovations.
  Artificial intelligence.
  Business--Data processing.
  
• Description:vi, 249 pages : illustrations ; 25 cm
  
• Summary:Artificial intelligence (AI) is transforming how we work right now. Are you ready? In the past, robots were typically large pieces of machinery, sectioned off from human workers to perform precise, mechanical tasks on an assembly line. But now, bots and other AI technologies go far beyond this in augmenting human capabilities--not just robots on the factory floor of an auto plant, but algorithms in the back office of a healthcare insurer and chatbots interacting with retail customers. Unlike any software tool or service that's come before, artificial intelligence has the power to profoundly change the very nature of work itself--and this is happening in all kinds of enterprises and across all functions of the organization. There's a current and growing imperative: businesses that understand how to harness AI can surge ahead, while those who neglect it are in danger of being left behind. In Human + Machine, Accenture technology leaders H. James Wilson and Paul R. Daugherty vividly illustrate how AI is redefining work and the economy. At the core of this paradigm shift is the transformation of business processes--all the step-by-step tasks that take place within an organization, from operations to customer service to workers' own personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or completely reimagine them.-- Provided by publisher.
  
• Notes:Includes bibliographical references and index.
  
• ISBN:9781633693869 hardcover alkaline paper
  1633693864 hardcover alkaline paper
  9781633693876
  
• Contents:Machine generated contents note: What's Our Role in the Age of Al?
  pt. ONE Imagining a Future of Humans + Machines ... Today
  1. Self-Aware Factory Floor
  Al in Production, Supply Chain, and Distribution
  2. Accounting for Robots
  Al in Corporate Functions
  3. Ultimate Innovation Machine
  Al in R&D and Business Innovation
  4. Say Hello to Your New Front-Office Bots
  Al in Customer Service, Sales, and Marketing
  pt. TWO Missing Middle
  Reimagining Processes with Al
  pt. Two Introduction
  5. Rearing Your Algorithms Right
  Three Roles Humans Play in Developing and Deploying Responsible Al
  6. Super Results from Everyday People
  Three Ways Al Unleashes New Levels of Productivity
  7. Leader's Guide to Reimagining Process
  Five Steps to Getting Started
  8. Extending Human + Machine Collaboration
  Eight New Fusion Skills for an Al Workplace
  Conclusion
  Creating Your Future in the Human + Machine Era.