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    Building leadership character / Amy Newman.

    • Title:Building leadership character / Amy Newman.
    •    
    • Author/Creator:Newman, Amy, author.
    • Published/Created:Thousand Oaks, California : SAGE Publications, Inc., [2019]
      ©2019
    • Holdings

       
    • Library of Congress Subjects:Leadership.
      Character.
    • Medical Subjects: Leadership
      Character
    • Description:xx, 265 pages ; 23 cm
    • Summary:Extending beyond traditional leadership books to offer readers a path for developing their own character, Building Leadership Character uses a storytelling approach and real-world cases to explore different dimensions of leadership character. With a clear, student-friendly writing style, bestselling author Amy Newman deftly captures various approaches in which corporations and people respond to situations in difficult times and learn from mistakes. Using real companies and situations, each chapter examines a leadership character dimension such as accountability, integrity, authenticity, and courage. Readers will learn to develop their own character, emotional intelligence, and leadership skills as they engage with assessments, reflection opportunities, and exercises. -- ‡c From publisher's description.
    • Notes:Includes bibliographical references and index.
    • ISBN:9781544307855 paperback ; alkaline paper
      1544307853 paperback ; alkaline paper
    • Contents:Machine generated contents note: Overview
      Leaders Choose Character
      Financial Industry Example
      Role of Character
      Character Defined
      Virtues, Values, and Traits
      Our Choices
      Criticism
      Leadership Theories Have Evolved
      Leadership Defined
      Leadership Theory and Character
      Dimensions Focus Our Efforts to Develop Character
      Seven Selected Dimensions
      Adidas Example
      Leadership Character Has Organizational and Personal Benefits
      Corporate Reputation and Leader Communication
      Additional Organizational Benefits
      Personal Benefits
      Judgment Contributes to Ethical Decision Making
      Ethical Challenges
      Role of Judgment
      United Airlines Example
      Corporate Failures Teach Us About Character-and About Ourselves
      Learning From Corporate Failures
      Vulnerability: Risking Exposure
      Authenticity: Living as Yourself
      Integrity: Being Consistent and Whole
      Accountability: Responding to Others
      Courage: Standing Up
      Humility: Learning From Others
      Compassion: Caring for Others and Ourselves
      Respecting and Learning From Failure
      Summary
      Exercises
      Overview
      Failure Is Critical to Success
      Amazon Example
      Common and Uncommon Failures
      People Fear Failure Because of the Pain
      Pain of Failure
      Shonda Rhimes Example
      Learning From Failure Builds Character
      Character Development in Children
      Failure and Character
      Leaders Adopt a Learning Orientation
      Denying, Blaming, and Shaming
      Seeing Opportunities
      Learning From Success
      Remembering the Lessons
      Forward-Looking Organizations Value Failure
      Google X Example
      Celebrating Failure
      Self-Reflection Helps Us Learn From Failure
      Honing Judgment
      Developing Self-Awareness
      Practicing Reflection
      Reflection Prepares Us Intellectually
      Post-Event Review
      Johari Window
      Time for Reflection
      Practicing Mindfulness Prepares Us Emotionally
      Failure and Emotions
      Value of Mindfulness
      Google Example
      Taking Care of Our Bodies Prepares Us Physically
      Visceral Responses
      Exercise and Breathing
      Summary
      Exercises
      Overview
      Volkswagen's "Clean Diesel" Dupes Customers
      Vulnerability Means Risking Exposure
      Vulnerability Defined
      VW in Denial
      Vulnerability as a Strength
      Vulnerability Builds Connection
      Hiding and Avoiding
      Taking Off the Mask
      Blue Bell Creameries Example
      Apologizing Is Good for Business
      Reluctance to Apologize
      Medical Examples
      Apologies as a Strength
      Rolling Stone Gets It Right
      Connection Is Built or Destroyed on Social Media
      Summary
      Exercises
      Overview
      General Motors Delays Recalls
      Authentic Leaders Are True to Themselves
      Inauthenticity Illustrated
      Authenticity Defined
      Personal Value of Authenticity
      Authenticity Doesn't Mean Being Rigid or Morally Correct
      Flexibility
      Not a Moral Dictator or Referee
      Authentic Leaders Bring Their Whole Selves to Work
      Positive Outcomes
      Whole Selves
      Fitting In
      Inclusion
      Apple Example
      Self-Awareness and Self-Acceptance Help Us Feel Comfortable in Our Own Skin
      Authenticity Scale
      Becoming More Authentic
      Identity
      We Want to Connect With Real People on Social Media
      Summary
      Exercises
      Overview
      FIFA Leaders Disappoint Athletes and Fans Around the World
      Leaders of Integrity Are Consistent and Whole
      Integrity Defined
      Behavioral and Moral Integrity Definitions
      Wholeness
      Disconnection Between Codes and Behavior
      Behavioral Integrity Is Good for Business
      Impact on Employees
      Impact on Organizational Performance
      Trust in Organizations Is Eroding
      Leaders Who Model Integrity, Trust, and Transparency Cultivate Trust
      Better Work Outcomes
      Willingness to Be Vulnerable
      Evolving Trust Over Time
      Openness and Transparency
      Chipotle Example
      Leaders With Integrity Tell the Truth
      Why People Lie
      Academic Institution Examples
      American Spirit Cigarettes Examples
      Investors Seek and Demonstrate Integrity
      Warren Buffett Example
      Betterment Example
      Summary
      Exercises
      Overview
      Wells Fargo Sets Unrealistic Sales Goals for Employees
      Responsibility and Accountability Definitions Are Complementary
      Dictionary, Corporate, and Academic Definitions
      Wells Fargo's Promise
      Leaders Avoid Accountability by Shifting Blame
      Blaming and Downplaying
      Effects on Employees
      Incentives and Regulations Ensure Some Accountability
      Incentives
      Limitations of Regulations
      Minimum Compliance
      Role and Failures of Regulators
      Leaders Foster a Culture of Accountability
      Organizational Context
      Leaders as Role Models and Guides
      Giving Regular Feedback
      Accountable Leaders Admit and Forgive Mistakes
      Holding Yourself Accountable
      Admitting Mistakes and Solving Problems
      Forgiving Mistakes
      External Leaders Step in When Boards Fail
      Wells Fargo Board's Failing Accountability
      Holding Board Members Accountable
      Technology Company Examples
      Whistleblowers Demand Accountability
      Whistleblowers at Wells Fargo
      OSHA's Role
      Whistleblower's Dilemma
      Companies Improve Their Accountability
      More Accountability at Wells Fargo
      Accountability at United Airlines
      Summary
      Exercises
      Overview
      Samsung Botches a Recall
      Courageous Leaders Fight for Worthy Goals
      Courage Defined
      Courage Scale
      Courage and Other Aspects of Character
      Taking Measured Risks Improves Outcomes
      Assessing Risk
      Government Model
      House of Cards Example
      When Risk Isn't Involved
      Courage Means Facing Our Fears
      Managing Fear and Panic
      Courage and Vulnerability
      Anxiety About Public Speaking as an Example
      Public, Unpopular Decisions Take Courage
      Difficult Decisions
      Facebook Example
      Courageous Leaders Tackle Different Conversations
      Samsung's Passivity
      Tackling Tough Conversations
      Indian Bank and Xerox Examples
      Radical Candor and Radical Transparency Are Two Ways Leaders Demonstrate Courage
      Radical Candor
      Radical Transparency
      Self-Righteousness Needs to Be Controlled
      About Self-Righteousness
      Starbucks Example
      Summary
      Exercises
      Overview
      Constituencies Question Uber's Ethics
      Humble Leaders Recognize Their Own Limitations
      Humility Defined
      Humility in Organizations
      Uber's Lack of Humility
      Humility as a Management Strength
      Level 5 Leaders
      Humble CEO
      Humble Leaders Make Space for Others
      Grounded or "Down to Earth"
      Not Flaunting
      Reese Witherspoon and Snap Examples
      Lyft Example
      Assessments Teach Us About Humility
      HEXACO Model
      Humility Scale
      Leading With Humility Requires Perspective
      Not the Center of the Universe
      Manager and Employee Perspectives
      Humble Leaders Seek Feedback
      360-Degree Feedback
      Airbnb, Twitter, and SMRT Examples
      Reactions to Challenging Feedback
      Curiosity Is Associated With Intellectual Humility
      Intellectual Humility
      Curiosity
      Two Chefs Illustrate Humility
      Negative Reviews
      Chefs' Reactions
      Summary
      Exercises
      Overview
      SeaWorld Fails to Respond to the Movie Black fish
      Compassion Alleviates Suffering
      Compassion Defined
      SeaWorld's Lack of Compassion for Trainers
      SeaWorld's Lack of Compassion for Orcas
      Responding With Compassion Involves Four Steps
      Four Steps
      Differences in Responses
      Facebook Example
      Appraisals and Response
      Compassion Benefits People and Organizations
      Personal Benefits
      Organizational Benefits
      Seeking Compassionate People
      SeaWorld's Response to Tilikum's Death
      Compassionate Leaders Respond With Small Gestures, Comfort, and Empathy
      Making Small Gestures
      Offering Comfort
      Avoiding Pity and Sympathy
      Communicating Empathy
      Communication About a Suicide Offers a Model of Compassion
      Self-Compassion and Gratitude Ease Suffering
      Showing Compassion Toward Ourselves
      Practicing Gratitude
      Summary
      Exercises.
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