Holdings Information
The art and science of workplace mediation / Blaine Donais.
Bibliographic Record Display
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Title:The art and science of workplace mediation / Blaine Donais.
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Author/Creator:Donais, Blaine, 1960- author.
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Published/Created:Toronto : Carswell, ©2014.
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Holdings
Holdings Record Display
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Location:LAW LIBRARY (level 3)Where is this?
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Call Number: HD5481 .D58 2014
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Number of Items:1
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Status:Available
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Location:LAW LIBRARY (level 3)Where is this?
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Library of Congress Subjects:Mediation and conciliation, Industrial.
Conflict management.
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Description:viii, 135 pages : illustrations ; 23 cm
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Summary:"This new book provides a much needed resource on how to integrate mediation into the workplace, for non-unionized and unionized settings. It will discuss the different uses of mediation in the workplace rather than just the very narrow approach of "grievance mediation". The book discusses the specific aspects of mediation in the labour context, the employment (wrongful dismissal) context, and in the context of resolving general workplace issues. "Workplace Mediation" provides legal practitioners, as well as managers, HR departments, and union representatives with tools and theory to analyze how to best approach mediation, including how to design mediation systems that are fair, efficient, and cost-effective. Anyone with an interest in resolving workplace disputes will benefit from this book."--Publisher's website.
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Notes:Includes bibliographical references and index.
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ISBN:0779863712
9780779863716
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Contents:The Cost of Workplace Conflict and the Value of Mediation Alternatives
Mediation's Role in a Healthy Workplace
The Mediation Process Defined
Mediation Approaches
Workplace Mediator Ethics and Competencies
Designing and Implementing Grievance Mediation Processes
Workplace Fairness Model for Workplace Mediation
Integrating Mediation into Collective Bargaining and Union-Management Relationships
Workplace/organizational Restorations
Appendix 1: Draft Forms: Content.