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Bibliographic Record Display

• Title:Expert mediators : overcoming mediation challenges in workplace, family, and community conflicts / Jean Poitras and Susan Raines.
  
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• Variant Title:Overcoming mediation challenges in workplace, family, and community conflicts
  
• Author/Creator:Poitras, Jean, 1968-
  
• Other Contributors/Collections:Raines, Susan.
  
• Published/Created:Lanham : Jason Aronson, ©2013.
  

• Holdings

  Holdings Record Display

  • Location:LAW LIBRARY (level 3)Where is this?
    
  • Call Number: K2390 .P65 2013
    
  • Number of Items:1
    
  • Status:Available
    

   
• Library of Congress Subjects:Mediation.
  Mediators (Persons)--Legal status, laws, etc.
  Dispute resolution (Law)
  Conflict management.
  
• Medical Subjects: Negotiating
  
• Description:vii, 184 pages : illustrations ; 24 cm
  
• Summary:Drawing on the experience of more than 175 mediators from across the spectrum of mediation practice and among different geographic regions, such as the U.S., Australia, Europe, Israel, and Canada, this book presents the best practices for mediators to emulate.
  
• Notes:Includes bibliographical references (pages 173-176) and index.
  
• ISBN:9780765709639 (cloth : alk. paper)
  0765709635 (cloth : alk. paper)
  9780765709646 (electronic)
  0765709643 (electronic)
  
• Contents:Machine generated contents note: 1. Tapping Expert Mediators' Knowledge
  2. Dealing with Resistance to Mediation
  3. Dealing with Mistrust among Parties
  4. Dealing with Difficult Attorneys
  5. Dealing with Cultural Differences
  6. Maintaining Neutrality in Mediation
  7. Dealing with Parties' Emotions
  8. Moving from Past to Future Focus
  9. Dealing with Entrenched Positions.