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    Communication for nurses : talking with patients / Lisa Kennedy Sheldon.

    • Title:Communication for nurses : talking with patients / Lisa Kennedy Sheldon.
    •    
    • Author/Creator:Sheldon, Lisa Kennedy.
    • Published/Created:Thorofare, NJ : SLACK Inc., ©2004.
    • Holdings

       
    • Library of Congress Subjects:Communication in nursing.
      Nurse and patient.
    • Medical Subjects: Nurse-Patient Relations.
      Communication.
    • Description:xii, 143 p. : ill. ; 23 cm.
    • Summary:"Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style." "Exercises at the end of each chapter provide the opportunity to review, practice, and refine communication skills. The techniques and situations included enable nursing students and practicing nurses to develop their abilities, prepare for a variety of patients and situations, and tailor their personal style to effectively communicate with individual patients."--BOOK JACKET.
    • Notes:Includes "Ten rules for talking with patients"-- page [2] of cover.
      Includes bibliographical references (pages [135]-138) and index.
    • ISBN:1556426313 (pbk. : alk. paper)
    • Contents:Sect. 1. Setting the Stage for Effective Communication
      Ch. 1. The First Encounter
      Ch. 2. The Nurse as a Person
      Ch. 3. Patients as People: Standards to Guide Communication
      Ch. 4. Cultural Diversity: Translating Awareness into Competence
      Sect. 2. The Nurse-Patient Relationship
      Ch. 5. Establishing a Therapeutic Relationship
      Ch. 6. Interviewing Skills: A Clinical Art and Science
      Ch. 7. Reading Nonverbal Cues and Body Language
      Ch. 8. Humor
      Sect. 3. Communicating with Specific Patient Groups
      Ch. 9. Anger, Anxiety, and Difficult Communication Styles
      Ch. 10. Life-Threatening Illness and Death
      Ch. 11. Patients with Pain
      Ch. 12. Physical Impairments to Communication
      Ch. 13. Different Age Groups
      Sect. 4. Communicating with Other Health Care Providers
      Ch. 14. Communicating with Peers and Other Health Care Providers
      Ch. 15. Conflict Resolution and Negotiation Skills
      Sect. 5. Conclusion
      Ch. 16. A Conclusion and a Beginning.
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