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Communication for nurses : talking with patients / Lisa Kennedy Sheldon.
Bibliographic Record Display
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Title:Communication for nurses : talking with patients / Lisa Kennedy Sheldon.
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Author/Creator:Sheldon, Lisa Kennedy.
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Published/Created:Thorofare, NJ : SLACK Inc., ©2004.
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Holdings
Holdings Record Display
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Location:OKANAGAN LIBRARY stacksWhere is this?
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Call Number: RT23 .S53 2004
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Number of Items:1
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Status:Available
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Location:WOODWARD LIBRARY stacksWhere is this?
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Call Number: WY87 .S544 2004
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Number of Items:1
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Status:Available
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Location:OKANAGAN LIBRARY stacksWhere is this?
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Library of Congress Subjects:Communication in nursing.
Nurse and patient.
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Medical Subjects: Nurse-Patient Relations.
Communication.
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Description:xii, 143 p. : ill. ; 23 cm.
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Summary:"Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style." "Exercises at the end of each chapter provide the opportunity to review, practice, and refine communication skills. The techniques and situations included enable nursing students and practicing nurses to develop their abilities, prepare for a variety of patients and situations, and tailor their personal style to effectively communicate with individual patients."--BOOK JACKET.
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Notes:Includes "Ten rules for talking with patients"-- page [2] of cover.
Includes bibliographical references (pages [135]-138) and index.
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ISBN:1556426313 (pbk. : alk. paper)
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Contents:Sect. 1. Setting the Stage for Effective Communication
Ch. 1. The First Encounter
Ch. 2. The Nurse as a Person
Ch. 3. Patients as People: Standards to Guide Communication
Ch. 4. Cultural Diversity: Translating Awareness into Competence
Sect. 2. The Nurse-Patient Relationship
Ch. 5. Establishing a Therapeutic Relationship
Ch. 6. Interviewing Skills: A Clinical Art and Science
Ch. 7. Reading Nonverbal Cues and Body Language
Ch. 8. Humor
Sect. 3. Communicating with Specific Patient Groups
Ch. 9. Anger, Anxiety, and Difficult Communication Styles
Ch. 10. Life-Threatening Illness and Death
Ch. 11. Patients with Pain
Ch. 12. Physical Impairments to Communication
Ch. 13. Different Age Groups
Sect. 4. Communicating with Other Health Care Providers
Ch. 14. Communicating with Peers and Other Health Care Providers
Ch. 15. Conflict Resolution and Negotiation Skills
Sect. 5. Conclusion
Ch. 16. A Conclusion and a Beginning.