Holdings Information

Bibliographic Record Display

• Title:Management lessons from Mayo Clinic : inside one of the world's most admired service organizations / Leonard L. Berry, Kent D. Seltman.
  
•    
• Author/Creator:Berry, Leonard L., 1942-
  
• Other Contributors/Collections:Seltman, Kent D.
  
• Published/Created:New York, NY : McGraw-Hill, ©2008.
  

• Holdings

  Holdings Record Display

  • Location:WOODWARD LIBRARY stacksWhere is this?
    
  • Call Number: WX28.AM6 B47 2008
    
  • Number of Items:1
    
  • Status:Available
    

   
• Library of Congress Subjects:Mayo Clinic--History.
  Hospitals--United States--Administration.
  Management.
  Success in business.
  
• Description:xv, 276 p. : ill. ; 24 cm.
  
• Notes:Includes bibliographical references and index.
  
• ISBN:9780071590730 (cloth)
  0071590730 (cloth)
  
• Contents:Ch. 1. 100-year Brand
  Ch. 2. Preserving a Patient-First Legacy
  Ch. 3. Practicing Team Medicine
  Ch. 47. Practicing Destination Medicine
  Ch. 5. Partnering for Leadership
  Ch. 6. Hiring for Values - And Talent
  Ch. 7. Orchestrating the Clues of Quality
  Ch. 8. Creating, Extending, and Protecting the Brand
  Ch. 9. Investing in Tomorrow's Organization
  Ch. 10. Realizing Human Potential.