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    Taking the lead in patient safety : how healthcare leaders influence behavior and create culture / Thomas R. Krause and John H. Hidley ; foreword by Diane C. Pinakiewicz.

    • Title:Taking the lead in patient safety : how healthcare leaders influence behavior and create culture / Thomas R. Krause and John H. Hidley ; foreword by Diane C. Pinakiewicz.
    •    
    • Author/Creator:Krause, Thomas R., 1944-
    • Other Contributors/Collections:Hidley, John H.
    • Published/Created:Hoboken, N.J. : John Wiley & Sons, ©2009.
    • Holdings

       
    • Library of Congress Subjects:Medical errors--Prevention.
      Health services administrators.
      Patients--Safety measures.
    • Medical Subjects: Health Facilities.
      Safety Management.
      Leadership.
      Medical Errors--prevention & control.
      Organizational Culture.
      Patient Care.
    • Description:xii, 287 p. : ill. ; 25 cm.
    • Notes:Includes bibliographical references (pages [271]-278) and index.
    • ISBN:9780470225394 (cloth)
      0470225394 (cloth)
    • Contents:Foreword / Diane C. Pinakiewicz
      Think leadership
      Think systems
      Think strategy
      Think culture
      Think behavior
      About this book
      1. What Determines Patient Safety?
      Why make safety happen?
      What stands in the way of improved healthcare safety?
      Whose job is it to take the lead?
      2. Blueprint for Healthcare Safety Excellence
      working interface: Where exposure to hazard can occur
      Healthcare safety-enabling elements
      Organizational sustaining systems
      Organizational culture
      charge of the safety leader
      3. Nine Dimensions of Organizational Culture
      Measuring culture with the Organizational Culture Diagnostic Instrument
      Organizational dimensions: The four pillars of culture
      Team dimensions
      Safety-specific dimensions
      Why do some organizations change more readily than others?
      4. Qualities of a Great Safety Leader
      Safety Leadership Model
      Measuring leadership with the Leadership Diagnostic Instrument (LDI)
      Personal safety ethic
      Leadership style
      5. Leadership Best Practices
      Vision
      Credibility
      Action orientation
      Collaboration
      Communication
      Recognition and feedback
      Accountability
      Measuring leadership best practices with the LDI
      6. Changing Behavior with Applied Behavior Analysis
      What is behavior change?
      Antecedents, behaviors, and consequences
      ABC analysis
      Putting the tools to work in your organization
      7. Protecting Your Decision Making from Cognitive Bias
      Tragedy on Mount Everest
      Cognitive bias and healthcare safety
      Biases of data selection
      Biases of data use
      Case study: Cognitive bias in manufacturing
      Putting your knowledge to work.
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