Holdings Information
Taking the lead in patient safety : how healthcare leaders influence behavior and create culture / Thomas R. Krause and John H. Hidley ; foreword by Diane C. Pinakiewicz.
Bibliographic Record Display
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Title:Taking the lead in patient safety : how healthcare leaders influence behavior and create culture / Thomas R. Krause and John H. Hidley ; foreword by Diane C. Pinakiewicz.
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Author/Creator:Krause, Thomas R., 1944-
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Other Contributors/Collections:Hidley, John H.
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Published/Created:Hoboken, N.J. : John Wiley & Sons, ©2009.
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Holdings
Holdings Record Display
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Location:WOODWARD LIBRARY stacksWhere is this?
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Call Number: WX185 .K91 2009
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Number of Items:1
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Status:c.1 Missing - 02-08-2017
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Location:WOODWARD LIBRARY stacksWhere is this?
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Library of Congress Subjects:Medical errors--Prevention.
Health services administrators.
Patients--Safety measures.
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Medical Subjects: Health Facilities.
Safety Management.
Leadership.
Medical Errors--prevention & control.
Organizational Culture.
Patient Care.
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Description:xii, 287 p. : ill. ; 25 cm.
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Notes:Includes bibliographical references (pages [271]-278) and index.
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ISBN:9780470225394 (cloth)
0470225394 (cloth)
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Contents:Foreword / Diane C. Pinakiewicz
Think leadership
Think systems
Think strategy
Think culture
Think behavior
About this book
1. What Determines Patient Safety?
Why make safety happen?
What stands in the way of improved healthcare safety?
Whose job is it to take the lead?
2. Blueprint for Healthcare Safety Excellence
working interface: Where exposure to hazard can occur
Healthcare safety-enabling elements
Organizational sustaining systems
Organizational culture
charge of the safety leader
3. Nine Dimensions of Organizational Culture
Measuring culture with the Organizational Culture Diagnostic Instrument
Organizational dimensions: The four pillars of culture
Team dimensions
Safety-specific dimensions
Why do some organizations change more readily than others?
4. Qualities of a Great Safety Leader
Safety Leadership Model
Measuring leadership with the Leadership Diagnostic Instrument (LDI)
Personal safety ethic
Leadership style
5. Leadership Best Practices
Vision
Credibility
Action orientation
Collaboration
Communication
Recognition and feedback
Accountability
Measuring leadership best practices with the LDI
6. Changing Behavior with Applied Behavior Analysis
What is behavior change?
Antecedents, behaviors, and consequences
ABC analysis
Putting the tools to work in your organization
7. Protecting Your Decision Making from Cognitive Bias
Tragedy on Mount Everest
Cognitive bias and healthcare safety
Biases of data selection
Biases of data use
Case study: Cognitive bias in manufacturing
Putting your knowledge to work.