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Bibliographic Record Display

• Title:Lean six sigma for hospitals : simple steps to fast, affordable, flawless healthcare / Jay Arthur.
  
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• Author/Creator:Arthur, Jay, 1951-
  
• Published/Created:New York : McGraw-Hill, ©2011.
  

• Holdings

  Holdings Record Display

  • Location:BMB LIBRARY (VGH) stacksWhere is this?
    
  • Call Number: WX150.1 .A788 2011
    
  • Number of Items:1
    
  • Status:Available
    

   
• Library of Congress Subjects:Hospitals--Administration.
  Organizational effectiveness.
  Medical care--Quality control.
  Total quality management.
  
• Medical Subjects: Efficiency, Organizational.
  Hospital Administration--methods.
  Quality of Health Care--organization & administration.
  Total Quality Management--methods.
  
• Description:xx, 348 pages : illustrations ; 23 cm.
  
• Summary:"Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality and also follow the trail of billing and collections to discover major leaks in cash flow. The book emphasizes both the clinical and operational sides, so the 'three demons of healthcare': delay, defects, and deviation, can be reduced"--Provided by publisher.
  
• Notes:Includes bibliographical references and index.
  
• ISBN:9780071753258 (paperback : alkaline paper)
  
• Contents:Machine generated contents note: Goal: Accelerate the Patient's Experience of Healthcare
  Faster Emergency Department in Five Days
  Faster Door-to-Balloon (D2B or DTB) Time in Five Days
  Faster Operating Room in Five Days
  Faster Medical Imaging in Five Days
  Faster Lab in Five Days
  Faster Nursing Unit in Five Days
  Problem Isn't Where You Think It Is
  Take the Domino's Challenge
  How to Get a Faster Hospital in Five Days
  Mind the Gap
  Value-Stream Mapping
  If They Can Do It in Botswana
  Fast Eat the Slow
  Core Score
  Speed Saves Lives
  You Already Understand Lean
  Power Laws of Speed
  Economies of Speed
  Toyota Production System
  Core Ideas of Lean
  Lean Mindset
  Seven Speed Bumps of Lean
  Five S's
  Value-Stream Mapping
  Pull versus Push
  Redesign for One-Piece Flow
  Lean Tools
  Walking Is Waste
  Lean Principle
  Load Leveling
  Lean Principle
  Minimize Inventory
  Theory of Constraints (TOC)
  Get the Idea?
  Better Emergency Department (ED) in Five Days
  Better Clinical Staff in Five Days
  Better Operating Room (OR) in Five Days
  Better Pharmacy
  Better Order Accuracy in Five Days
  Better Medical Imaging in Five Days
  Better Lab in Five Days
  Better Nursing Unit in Five Days
  Better Diagnoses
  Better Intensive-Care Unit (ICU) in Five Days
  Misuse of Antibiotics
  Bar Codes Bust Medication Errors
  Problem Isn't Where You Think It Is
  I Pledge Allegiance to Science and Evidence
  Simple Steps to a Better Hospital in Five Days
  Invisible Low-Hanging Fruit
  Six Sigma's Problem-Solving Process
  Getting to Lean Six Sigma
  Key Tools for Defect Reduction
  Problem-Solving Process
  4-50 Rule
  Six Sigma Tar Pits
  Become a Lean Six Sigma Detective
  Mistakes, Defects, and Errors
  Measurement Simplicity
  Accidents Don't Just Happen
  Analysis Is Easy...If You Know What to Look For
  Faster + Better = Cheaper and More Profitable!
  Reducing Denied Claims in Five Days
  Reducing Rejected Claims in Five Days
  Reducing Appealed Claims in Five Days
  How to Get a Cheaper (More Profitable) Hospital in Five Days
  Insights
  Conclusion
  Double Your Profits
  Manufacturing and Service
  Tricks of the Trade
  Faster, Better, Cheaper Toolkit
  Every Business Has Two Sources of Cash Flow
  Every Business Process Has Three Big Leaks
  Every Business Has Two Improvement Focuses
  Universal Improvement Method
  Lean Six Sigma
  QI Macros for Excel
  QI Macros Are Easy to Use
  QI Macros Introduction
  Power Tools for Lean Six Sigma
  Analyzing Customer Service Data Hidden in Trouble-Reporting Systems
  Setting Up Your Data in Excel
  Data Collection and Measurement for Six Sigma
  Mistake-Proof Data Collection
  Troubleshooting Problems
  Technical Support
  Chartjunk
  Get the Idea?
  Data Mining with Excel and the QI Macros PivotTable Wizard
  Word Count
  PivotTable Wizard
  Get the Idea?
  Process Flowchart
  Control Charts for Sustaining the Improvement
  Control Plan
  Focusing the Improvement Effort
  Critical-to-Quality Indicators (CTQs)
  SIPOC
  Balanced Scorecard
  Quality Management Systems
  Hypothesis Testing
  Hypothesis Testing for Variation
  Hypothesis Testing for Means
  Analysis of Variance
  Are Your Data Normal?
  Tests of Proportion
  Chi-Square Tests in Excel
  Determining Sample Sizes
  Conclusion
  Excuses, Excuses, Excuses
  Decisive Force
  Crisis Junkies
  Minor in Major Things
  Getting the Right People Involved with Lean Six Sigma
  Improvement Mindset
  Talent versus Process
  New CEOs Can Kill Lean Six Sigma
  Be a Money Belt
  Our Reward Systems Are Broken
  Barriers to Lean Six Sigma
  Here's My Point
  Management by Quality (MBQ)
  Why Do Six Sigma Teams Fail?
  "Bridezilla" Meets Lean Six Sigma
  Here's My Point
  Making Lean Six Sigma Successful
  What's Wrong with Most Lean Six Sigma Training?
  Are You a Lean Six Sigma Salmon?
  Risk-Free Way to Implement Lean Six Sigma
  Can Lean Six Sigma Kill Your Hospital?
  Assets and Liabilities
  Innovation Rules
  Religion of Reuse
  Conflicting Goals
  Honor Your Progress
  Hard Work Is Soft
  Lean Six Sigma Roles
  Get a Faster, Better, Cheaper Hospital.