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Professionalism, work, and clinical responsibility in pharmacy / David J. Tipton.
Bibliographic Record Display
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Title:Professionalism, work, and clinical responsibility in pharmacy / David J. Tipton.
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Author/Creator:Tipton, David J., 1948-
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Published/Created:Burlington, MA : Jones & Bartlett Learning, ©2014.
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Holdings
Holdings Record Display
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Location:BMB LIBRARY (VGH) stacksWhere is this?
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Call Number: QV21 .T595p 2014
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Number of Items:1
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Status:Available
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Location:WOODWARD LIBRARY stacksWhere is this?
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Call Number: QV21 .T595p 2014
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Number of Items:1
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Status:Available
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Location:BMB LIBRARY (VGH) stacksWhere is this?
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Library of Congress Subjects:Pharmaceutical ethics.
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Medical Subjects: Pharmacy.
Professional Competence.
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Description:xxii, 408 pages ; 23 cm
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Notes:Includes bibliographical references and index.
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ISBN:1284022064
9781284022063
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Contents:Machine generated contents note: pt. I Emotional Intelligence
ch. 1 Self-Directed Learning
What's the Typical Approach to Pharmacy Education?
What Happens as Students Age?
What's the Best Way to Enhance Professionalism?
What Are the Mechanics of Enhancing Professionalism?
Personal Learning Plan: Professionalism
ch. 2 Emotional Intelligence
What Is Emotional Intelligence?
What Are the Domains of Emotional Intelligence?
What Are Emotional Hijackings?
Why Is Emotional Intelligence Important?
What Are Some Examples of Emotional Intelligence?
Emotional Intelligence at Work
Assignment: What Do the Practitioners/Others Say?
ch. 3 Emotions
What Are Emotions?
What Are the Primary Emotions?
Why Are Some Emotions Hard to Describe?
Are Emotions Functional?
What Are Moods? What Is Temperament?
What Is the Biology of Emotions?
What Do I Learn from My Emotions?
Can I Ignore My Emotions, or Hide Them?
Why Do I Always React the Same Way?
Emotions at Work
Assignment: What Do the Practitioners/Others Say?
ch. 4 Self-Awareness
What Is Self-Observation?
What Is Self-Awareness?
What Is Self-Concept?
What Are the Barriers to Self-Awareness?
What Things Are Most Important to Learn About Myself?
Self-Awareness at Work
Assignment: What Do the Practitioners/Others Say?
ch. 5 Self-Management
What Are the Prerequisites for Self-Management?
What Is at the Core of Self-Management?
What Is Emotional Regulation and Self-Management?
What Are Specific Strategies for Emotional Regulation?
What Is Cognitive Reappraisal and Self-Management?
Self-Management at Work
Assignment: What Do the Practitioners/Others Say?
ch. 6 Social Awareness
What Is Social Awareness?
What Are Emotional Blinders?
What Is Intuition?
How Can I Improve My Social Awareness?
What's the Critical Element in Reading People?
Social Awareness at Work
Assignment: What Do the Practitioners/Others Say?
ch. 7 Relationship Management
What Is the Neurobiology of Relationships?
Relationship Is Good, So Why Is It So Hard Sometimes?
If I'm in a Relationship, Shouldn't I Be Selfless?
If They Would Only...
What Is Reciprocity?
What Are My Rights in the Relationship?
What Is Transference?
What Is a Toxic Relationship?
What Characterizes a Successful Relationship?
Relationship Management at Work
Assignment: What Do the Practitioners/Others Say?
pt. I Summary: Commandments for Emotional Intelligence
pt. II Professionalism
ch. 8 Professionalism
What Is a Profession?
Who Is a Professional?
What Is Professionalism?
How Is Professionalism Presented in School?
Why Is It Hard to Be a Consummate Professional?
Why Is Professionalism Like a Religion?
How Is Professionalism Really Acquired?
Why Should I Do the Extra Work to Be More Professional?
Professionalism at Work
Assignment: What Do the Practitioners/Others Say?
ch. 9 Emotional Intelligence, Ethics, and Professionalism / Vincent Giannetti
Learning Ethics or Being Ethical?
What Is Virtue Theory?
Emotional Intelligence and Ethics
Ethics at Work
What Do the Practitioners/Others Say?
ch. 10 Altruism
What Characterizes Altruism?
What Is Empathy?
What Are the Elements of Compassion?
What Motivates Altruistic Behavior?
Is Altruism Innate?
Can Altruism Be Learned?
Must Altruism Be Grand?
Altruism as Marketing
Why Is Altruism Good for You?
Caveats Regarding Altruism, Empathy, and Compassion
Altruism at Work
Assignment: What Do the Practitioners/Others Say?
ch. 11 Accountability
Definitions of Accountability
How Are People Held Accountable?
Who Is Accountable?
What Is Attribution Theory?
How Does Attribution Relate to Accountability?
What Are the Psychological and Emotional Consequences of Accountability?
How Does Personality Affect Shame?
What Is Self-Forgiveness?
Accountability at Work
Assignment: What Do the Practitioners/Others Say?
ch. 12 Duty, Honor, and Integrity
Why Is Lincoln Quoted for This Chapter?
What Is a Virtue?
Virtues and Character
Virtues and Moral Reasoning
Is Moral Intelligence the Same as Emotional Intelligence?
What Is Conscientiousness?
Self-Control as the Master Virtue
Self-Control as a Limited Resource
What Is the Deathbed Test?
Duty, Honor, and Integrity at Work
Assignment: What Do the Practitioners/Others Say?
ch. 13 Excellence
Excellence in What?
Excellence for What End?
Healthy and Unhealthy Striving for Excellence
What Is Flow?
How to Get Better
Role of Willpower
Excellence at Work
Assignment: What Do the Practitioners/Others Say?
ch. 14 Respect for Others
What Does Respect Mean?
Respect for Patients Versus Respect for Others at Work
Person-Centeredness
Rudeness, Incivility, and Bullying
Advice on How to Treat People at Work
Cultural Intelligence
Respect for Others at Work
Assignment: What Do the Practitioners/Others Say?
ch. 15 Dark Side
Is the Dark Side a Dichotomous Variable?
How Do You Explain These Behaviors?
Impaired Pharmacist
How to Deal with Dark Side Professionals
Assignment: What Do the Practitioners/Others Say?
pt. II Summary: Commandments for Professionalism
pt. III Clinical Responsibility
ch. 16 Expertise and Thinking
What Is Expertise? Who Is an Expert?
What Are the Stages of Expertise?
Pharmacists: Experts at What?
What Do Experts Do That a Novice Can't?
How Do Experts Think?
Clinical Thinking and Clinical Decisions
Are There Different Types of Thinking?
What Is Stupidity?
Expertise at Work
Practical Intelligence at Work
Assignment: What Do the Practitioners/Others Say?
ch. 17 Emotional Labor, Compassion Fatigue, Stress, and Burnout
Emotional Labor
Compassion Fatigue
Burnout
Stress and Quality of Life
Stress and Performance
Resilience
Stress at Work
Assignment: What Do the Practitioners/Others Say?
ch. 18 Establishing Credibility
Objective
Establishing Credibility
Openness to Experience
Perceived Self-Efficacy
First Impressions
Personal Presence
Sense of Entitlement
Credibility at Work
Assignment: What Do the Practitioners/Others Say?
ch. 19 Worry, Fear, and Errors
Introduction
Fear and Anxiety
What Is Worry?
Fear of Failure, Fear of Success
Errors
Disclosure
Coping
Medication Errors at Work
Assignment: What Do the Practitioners/Others Say?
ch. 20 Interprofessional Relationships
Introduction
Power
Professional Transactions
Interprofessional Relationships at Work
Assignment: What Do the Practitioners/Others Say?
pt. III Commandments for Clinical Responsibility
pt. IV Work
ch. 21 Boss
What Are the Key Assumptions to Managing Your Boss?
Who Is Dependent on Whom?
What Do I Need to Understand?
Can I Shape My Boss's Behavior?
Bad Bosses
Telling the Boss You Made a Mistake
Managing Your Boss at Work
Assignment: What Do the Practitioners/Others Say?
ch. 22 Careers
What Should I Get from Work?
What Should I Expect in My Career?
What About a Mentor?
How to Reach My Potential
What Are Career Barriers?
When to Change Jobs
How to Change Jobs
How to Take Feedback
Best Career Advice
Emotional Intelligence and Careers
Assignment: What Do the Practitioners/Others Say?
ch. 23 Difficult Conversations
What Is the Underlying Structure of a Difficult Conversation?
What's the Secret to a Difficult Conversation?
Scripting Technique
Reducing Stress in a Difficult Conversation
Difficult Conversations at Work
Assignment: What Do the Practitioners/Others Say?
ch. 24 New Supervisors
Pharmacists as Supervisors
What Do Supervisors Do?
Two Guidelines for Supervisors
What Mistakes Do New Supervisors Make?
Supervision: The Primary Task
Supervision at Work
Assignment: What Do the Practitioners/Others Say?
ch. 25 Politics
Why Is There Politics at Work?
How Does Emotional Intelligence Help with Politics?
What Is Prudent Paranoia?
What Are the Unspoken Rules of Work?
What Is Power, and How Do I Use It?
Grapevines and Gossip
Are There Ethics in Organizational Politics?
How Do I Recognize a Toxic Political Environment?
Politics at Work
Assignment: What Do the Practitioners/Others Say?
ch. 26 Romantic Relationships at Work
Are Romantic Relationships Inevitable?
Is This a Legal Issue?
Are Romantic Relationships at Work Secret?
What Happens When Romantic Relationships End?
Illusion of a Romantic Relationship
General Guidelines for Romantic Relationships at Work
Sexuality and Sexual Humor at Work
Romantic Relationships at Work
Assignment: What Do the Practitioners/Others Say?
ch. 27 Trust, Delegation, and Empowerment
Trust
What Are the Characteristics of Effective Delegation?
Why Do I Need to Delegate?
Empowerment
Trust, Delegation, and Empowerment at Work
Assignment: What Do the Practitioners/Others Say?
ch. 28 Practical Advice
pt. IV Commandments at Work.