Holdings Information

Bibliographic Record Display

• Title:Firms of endearment : how world-class companies profit from passion and purpose / Raj Sisodia, Jag Sheth, David Wolfe.
  
•    
• Author/Creator:Sisodia, Rajendra, author.
  
• Other Contributors/Collections:Sheth, Jagdish N., author.
  Wolfe, David B., author.
  
• Published/Created:Upper Saddle River, New Jersey : Pearson Education, [2014]
  

• Holdings

  Holdings Record Display

  • Location: c.1  DAVID LAM LIBRARY stacksWhere is this?
    
  • Call Number: HD30.28 .S478 2014
    
  • Number of Items:1
    
  • Status:Available
    

   
• Library of Congress Subjects:Strategic planning.
  Business planning.
  Business ethics.
  Social responsibility of business.
  
• Edition:Second edition.
  
• Description:xxxiii, 281 pages : illustrations ; 24 cm
  
• Summary:Today's best companies get it. From retail to finance and industries in between, the organizations who recognize that doing good is good business are becoming the ultimate value creators. They're changing their culture and generating every form of value that matters: emotional, experiential, social, and financial. And they're doing it for all their stakeholders. Not because it's simply politically correct, because it's the only path to long-term competitive advantage. These are the firms of endearment. Companies people love doing business with, working for and collaborating with as partners. The concept of corporate social responsibility has become embraced as a valid, important, and profitable business model. It is a trend that has transformed the workplace and corporate world.
  
• Notes:Includes bibliographical references and index.
  
• ISBN:9780133382594 (hardcover)
  0133382591
  
• Contents:Machine generated contents note: ch. 1 Building Business on Love and Care
  Power of Love
  What Is a Firm of Endearment?
  FoE Stakeholders
  Identifying the Original Firms of Endearment
  Firms of Endearment vs. Good to Great Companies
  Selecting Companies for the Second Edition
  Unspoken Contract That FoEs Honor
  FoE Way
  Endnotes
  ch. 2 New Age, New Rules, New Capitalism
  Self-Actualization of Capitalism
  Shareholders versus Stakeholders
  Emotionally Intelligent Management in FoEs
  Finding the Will to Change
  Endnotes
  ch. 3 Dealing with Disorder
  Communications Challenge
  Endnotes
  ch. 4 Employees: From Resource to Source
  FoEs Put Meaning into the Work Experience
  Partnership Advantage in Management-Union Relationships
  Building Trust
  Joy of Work
  Training and Development Are Priorities in FoEs
  Recognition and Celebration Have High Priority in FoEs
  How FoEs View Part-Time Employees
  Connecting Top to Bottom
  HR Department of the Future
  Benefits That Flow to Shareholders from Doing It Right
  Endnotes
  ch. 5 Customers: Healing vs. Hucksterism
  New Marketing Paradigm
  New Consciousness
  It's Not News: Committed Employees Yield Committed Customers
  How Not to Build Trust
  FoEs Are Soulful
  Endnotes
  ch. 6 Investors: Reaping What FoEs Sow
  Whole Foods Way to Shareholder Wealth
  Who Are Today's Investors?
  Zen Way of Viewing the Pursuit of Profit
  Bonding Investors, Employees, and Customers
  Shareholder Returns
  Conclusion
  Endnotes
  ch. 7 Partners: Elegant Harmonies
  Measures That Matter
  Stakeholder Concinnity vs. Exploitation
  Making Stakeholders Partners Increases Success Potential
  Collaboration Is More Profitable Than Exploitation
  Art of Ironic Management
  Endnotes
  ch. 8 Society: The Ultimate Stakeholder
  Business Values vs. Human Values
  Pirate or Great Humanitarian?
  FoEs and Society
  Endnotes
  ch. 9 Culture: The Secret Ingredient
  Greatest Place to Work?
  Primacy of Culture
  Unleashing Organizational Energy
  Setting Organizational Vision: Seeing the Larger Picture
  Nurturing Organizational Values by Building Endearing Cultures
  FoE Cultural Characteristics
  Culture = DNA
  Endnotes
  ch. 10 What We Have Learned
  Distinguishing Traits of Firms of Endearment
  Challenging Industry Dogma
  Aligning Stakeholders' Interests
  Breaking Traditional Trade-Offs
  Long-Term Perspective
  Organic Growth
  Blending Work and Play
  Rejecting Traditional Marketing Models
  Conclusion
  Endnotes
  ch. 11 Other Side of Complexity
  Big Challenge of the Times: Transcending a Zero Sum Mindset
  FoE Management Requires Holistic Thinking
  Getting to the "Other Side of Complexity"
  Conclusion
  Endnotes
  Appendix A Brief Company Profiles
  U.S. Public Firms of Endearment
  U.S. Private Firms of Endearment
  Non-U.S. Companies
  Endnotes
  Appendix B Interview with Rick Frazier.