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    The smart solution book : 68 tools for brainstorming, problem solving and decision making / David Cotton.

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    • Title:The smart solution book : 68 tools for brainstorming, problem solving and decision making / David Cotton.
    •    
    • Author/Creator:Cotton, David, 1955- author.
    • Published/Created:Harlow, England ; New York : Pearson, 2016.

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    • Library of Congress Subjects:Problem solving.
      Decision making.
      Management.
    • Description:xii, 177 pages ; 24 cm
    • Notes:Includes bibliographical references and index.
    • ISBN:9781292142319 (pbk.)
      1292142316 (pbk.)
    • Contents:Machine generated contents note: pt. 1 WHICH TOOLS TO USE AND WHEN
      Tools for broad problem areas
      Tools for specific problems
      pt. 2 PROBLEM-SOLVING ESSENTIALS
      Barriers to problem solving
      Framing a problem
      Stages in problem solving
      Preparation for group problem solving
      Equipment needed
      pt. 3 PROBLEM-SOLVING TECHNIQUES FOR INDIVIDUALS AND SMALL GROUPS
      1. Force-field analysis and graphical force-field analysis
      2. Tough questions
      3. Ritual dissent (and ritual assent)
      4. Brain-friendly brainstorming
      5. Reverse brainstorming
      6. Procrastination
      7. Cartesian logic
      8. Brainwriting
      9. Individual and collective mind mapping
      10. Structured walkthroughs
      11. Life through a lens
      12. Nominal group technique
      13. GROW for problem solving
      14. Head/heart-push/pull
      15. Osborn-Parnes' critical problem-solving process
      16. Appreciative inquiry
      17. Competitive ideas
      18. Why not?
      19. MUSE
      20. Ishikawa fishbone diagrams
      21. Deming's PDSA Cycle (the Shewhart Cycle)
      22. 3D stakeholder mapping
      23. two words technique
      24. association grid
      25. Delphi technique
      26. Lotus Blossom technique
      27. Photographic associations
      28. random word technique
      29. Challenging assumptions
      30. Metaphorical problem solving
      31. Who else has solved this problem?
      32. How-how?
      33. 5 Whys/question everything
      34. Jelly Baby Tree
      35. Future shock
      36. What if?
      37. What if we didn't?
      38. Reframing
      39. ripple effect (systems thinking)
      40. What I need from you
      41. Concentration diagrams
      42. Pareto analysis
      simplified version
      43. solution effect analysis
      44. work map
      45. competing values framework
      46. Timelining
      47. One question
      48. Peer assist
      49. Action learning
      50. Story circles
      51. Swim lane diagrams (Rummler-Brache diagrams)
      pt. 4 LARGE GROUP PROBLEM-SOLVING TECHNIQUES
      52. Crawford's slip
      53. charrette procedure
      54. Starbursting
      55. Open space
      56. World Cafe
      57. Pro-action Cafe
      pt. 5 PROBLEM-SOLVING BUSINESS GAMES
      When and how to use business games
      58. Retirement speeches
      59. Convince me
      60. Evolution
      61. It's in the news
      62. trial
      63. Tortoise and hare
      64. Art gallery
      65. Proverbial problem solving
      66. There are no rules
      67. Documentary
      68. Pitch perfect
      pt. 6 SHARING AND IMPLEMENTING SOLUTIONS.
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